** 10 September 2026** RFP HT941026R2001 Amendment 0005
\n\nThis amendment is issued to notify interested parties of the following updates to the solicitation and its associated attachments:
\n• Solicitation Updates: Clarified instructions for submittal of previously completed past performance questionnaires either directly to listed Contract Specialist and Contracting Officer or included with the proposal submission. Clarified language regarding transition plan instructions to “execute a timely and effective phase-in period within 90 days of the contract start date in order to meet PWS requirements by the full-performance base period of performance start date.”
\n• Attachment 1 (Performance Work Statement): Para. 1.6.5.1. has been revised to remove the Exhibit A- Physical Security Audit Matrix as it is no longer required. The physical security criteria and facility inspection standards are established under DoD Instruction 5200.08, DoD Manual 5200.08-R incorporated into section 6.3. References to MHS Personal Computer Hardware Requirements and MHS Standard Notebook Hardware dtd. September 7, 2000 have been removed. Para 4.3 has been updated with contractor-furnished workstation hardware and software minimum requirements.
\n• Attachment 5 (Incumbent Information and PHIRMAC Data): The Puget Sound Total Enrollment Table and Hawaii Total Enrollment Table has been added in addition to the Combined Puget Sound and Hawaii Total Enrollment Table
The closing date for the receipt of offers has changed; please see page six (6) of the solicitation for the revised deadline.
\n
Please be advised that a Government Accountability Office (GAO) protest is currently in progress under Docket Number B-424743.1, with an expected resolution date of November 23, 2026. The Government intends to proceed with the solicitation using the current published dates; however, contract award will be withheld pending disposition of the protest and will be made no earlier than November 23, 2026.
\n\n\n\n** 27 August 2026 ** RFP HT941026R2001 Amendment 004
\n\n\n\nThis amendment is issued to notify interested parties of the following updates to the solicitation and its associated attachments:
\n\nPlease be advised that a Government Accountability Office (GAO) protest is currently in progress under Docket Number B-424743.1, with an expected resolution date of November 23, 2026. The Government intends to proceed with the solicitation using the current published dates; however, contract award will be withheld pending disposition of the protest and will be made no earlier than November 23, 2026.
\n\nThe deadline to submit new questions and the closing date for the receipt of offers has changed; please see page six (6) of the solicitation for the revised deadline.**
\n\n**11 August 2026- RFP HT941026R2001 Amendment 003- This amendment is issued to notify potentially interested parties that the solicitation is active and highlighted revisions have been made to define Recency for Past Performance submittals on page 8 and the clarification on the importance of Factors for evaluation and trade-off on page 10. An incomplete sentence on page 9 has been completed. The period of performance has been revised. The solicitation is revised to replace all references to 'Technical Capability' with 'Technical Quality' to ensure terminology consistency. The ten (10) page limit for each Sub-Factor 1 has been removed. A new thirty-five (35) page limit now applies to the the entirety of Factor 1, to be submitted as a single document. The date for the submittal of questions and the closing date of receipt of offers is revised. Attachment 4- Price Sheet has also been revised due to the period of performance revision**
\n\n**30 July 2026- Please be advised that the solicitation is currently on hold due to a pending protest. The deadline for submissions will be updated upon resolution of this matter.**
\n\n**21 July 2026 - Intial round of quesitons and answers posted. Another round of questions recieved before the deadline with answers will be posted after 24 July 2026. No changes to proposal due date. **
\n\n**RFP HT941026R2001 Amendment 002- This amendment is issued to notify potentially interested parties that the North American Industry Classification System (NAICS) code designated in this solicitation was changed from 621999 to 561110, Office Administrative Services. The period of performance is revised. The date for the submittal of questions and the closing of receipt of offers is revised. Attachment 4- Price Sheet has also been revised **
\n\n\n\n**RFP HT941026R2001 Amendment 001- This amendment is issued to notify potentially interested parties that an appeal of the North American Industry Classification System (NAICS) code designated in this solicitation was filed on May 29, 2026 with the United States Small Business Administration Office of Hearing and Appeals (OHA). The date for the closing of receipt of offers is suspended pending a decision by OHA, as required by 13 C.F.R. § 121.1103(c)(1)(i). See attached copy of the Notice and Order on the amended solicitation.**
\n\nDefense Health Agency Contracting Activity (DHACA) Healthcare Contracting Division-West (HCD-W) intends to award a single contract for the Integrated Referral Management and Appointing Center (IRMAC) requirement to the Offeror whose proposal represents the best value after evaluation in accordance with the factors in this solicitation.
\nThis solicitation is 8(a) set-aside. Offerors must be eligible to receive an 8(a) contract at the time of award, estimated as no earlier than 23 November 2026, as determined by the Small Business Administration. Offerors that have graduated from the 8(a) Program are not eligible for award of a contract resulting from this solicitation. The North American Industry Classification System (NAICS) Code for this procurement is 561110, with a corresponding size standard of $12.5 million. The Service Code is Q701. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.
\nThis requirement is for non-personal services.
\nThe contract awardee shall provide IRMAC services via centralized Patient Appointing Services (PAS), Referral Management Services (RMS), and Clear and Legible Report accountability Services (CLR) for Defense Health Network Indo-Pacific Military Treatment Facilities (MTF) in Hawaii and the Pacific Northwest (Pacific). Operational principles, practices, policies and performance will be in accordance with current Defense Health Agency (DHA) directives, guidelines, policies and standard business rules applying to appointing, referral management, and CLR services. The contract awardee shall be responsible for the entire scope of the contract in accordance with (IAW) the Performance Work Statement (PWS).
\nPlace of Performance: To Be Determined, services shall be provided via phone and electronic communication mediums from a location within 25 miles of any Military Treatment Facility within the United States.
\nPeriod of Performance:
** 10 September 2026** RFP HT941026R2001 Amendment 0005
\n\nThis amendment is issued to notify interested parties of the following updates to the solicitation and its associated attachments:
\n• Solicitation Updates: Clarified instructions for submittal of previously completed past performance questionnaires either directly to listed Contract Specialist and Contracting Officer or included with the proposal submission. Clarified language regarding transition plan instructions to “execute a timely and effective phase-in period within 90 days of the contract start date in order to meet PWS requirements by the full-performance base period of performance start date.”
\n• Attachment 1 (Performance Work Statement): Para. 1.6.5.1. has been revised to remove the Exhibit A- Physical Security Audit Matrix as it is no longer required. The physical security criteria and facility inspection standards are established under DoD Instruction 5200.08, DoD Manual 5200.08-R incorporated into section 6.3. References to MHS Personal Computer Hardware Requirements and MHS Standard Notebook Hardware dtd. September 7, 2000 have been removed. Para 4.3 has been updated with contractor-furnished workstation hardware and software minimum requirements.
\n• Attachment 5 (Incumbent Information and PHIRMAC Data): The Puget Sound Total Enrollment Table and Hawaii Total Enrollment Table has been added in addition to the Combined Puget Sound and Hawaii Total Enrollment Table
The closing date for the receipt of offers has changed; please see page six (6) of the solicitation for the revised deadline.
\n
Please be advised that a Government Accountability Office (GAO) protest is currently in progress under Docket Number B-424743.1, with an expected resolution date of November 23, 2026. The Government intends to proceed with the solicitation using the current published dates; however, contract award will be withheld pending disposition of the protest and will be made no earlier than November 23, 2026.
\n\n\n\n** 27 August 2026 ** RFP HT941026R2001 Amendment 004
\n\n\n\nThis amendment is issued to notify interested parties of the following updates to the solicitation and its associated attachments:
\n\nPlease be advised that a Government Accountability Office (GAO) protest is currently in progress under Docket Number B-424743.1, with an expected resolution date of November 23, 2026. The Government intends to proceed with the solicitation using the current published dates; however, contract award will be withheld pending disposition of the protest and will be made no earlier than November 23, 2026.
\n\nThe deadline to submit new questions and the closing date for the receipt of offers has changed; please see page six (6) of the solicitation for the revised deadline.**
\n\n**11 August 2026- RFP HT941026R2001 Amendment 003- This amendment is issued to notify potentially interested parties that the solicitation is active and highlighted revisions have been made to define Recency for Past Performance submittals on page 8 and the clarification on the importance of Factors for evaluation and trade-off on page 10. An incomplete sentence on page 9 has been completed. The period of performance has been revised. The solicitation is revised to replace all references to 'Technical Capability' with 'Technical Quality' to ensure terminology consistency. The ten (10) page limit for each Sub-Factor 1 has been removed. A new thirty-five (35) page limit now applies to the the entirety of Factor 1, to be submitted as a single document. The date for the submittal of questions and the closing date of receipt of offers is revised. Attachment 4- Price Sheet has also been revised due to the period of performance revision**
\n\n**30 July 2026- Please be advised that the solicitation is currently on hold due to a pending protest. The deadline for submissions will be updated upon resolution of this matter.**
\n\n**21 July 2026 - Intial round of quesitons and answers posted. Another round of questions recieved before the deadline with answers will be posted after 24 July 2026. No changes to proposal due date. **
\n\n**RFP HT941026R2001 Amendment 002- This amendment is issued to notify potentially interested parties that the North American Industry Classification System (NAICS) code designated in this solicitation was changed from 621999 to 561110, Office Administrative Services. The period of performance is revised. The date for the submittal of questions and the closing of receipt of offers is revised. Attachment 4- Price Sheet has also been revised **
\n\n\n\n**RFP HT941026R2001 Amendment 001- This amendment is issued to notify potentially interested parties that an appeal of the North American Industry Classification System (NAICS) code designated in this solicitation was filed on May 29, 2026 with the United States Small Business Administration Office of Hearing and Appeals (OHA). The date for the closing of receipt of offers is suspended pending a decision by OHA, as required by 13 C.F.R. § 121.1103(c)(1)(i). See attached copy of the Notice and Order on the amended solicitation.**
\n\nDefense Health Agency Contracting Activity (DHACA) Healthcare Contracting Division-West (HCD-W) intends to award a single contract for the Integrated Referral Management and Appointing Center (IRMAC) requirement to the Offeror whose proposal represents the best value after evaluation in accordance with the factors in this solicitation.
\nThis solicitation is 8(a) set-aside. Offerors must be eligible to receive an 8(a) contract at the time of award, estimated as no earlier than 23 November 2026, as determined by the Small Business Administration. Offerors that have graduated from the 8(a) Program are not eligible for award of a contract resulting from this solicitation. The North American Industry Classification System (NAICS) Code for this procurement is 561110, with a corresponding size standard of $12.5 million. The Service Code is Q701. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.
\nThis requirement is for non-personal services.
\nThe contract awardee shall provide IRMAC services via centralized Patient Appointing Services (PAS), Referral Management Services (RMS), and Clear and Legible Report accountability Services (CLR) for Defense Health Network Indo-Pacific Military Treatment Facilities (MTF) in Hawaii and the Pacific Northwest (Pacific). Operational principles, practices, policies and performance will be in accordance with current Defense Health Agency (DHA) directives, guidelines, policies and standard business rules applying to appointing, referral management, and CLR services. The contract awardee shall be responsible for the entire scope of the contract in accordance with (IAW) the Performance Work Statement (PWS).
\nPlace of Performance: To Be Determined, services shall be provided via phone and electronic communication mediums from a location within 25 miles of any Military Treatment Facility within the United States.
\nPeriod of Performance: