# Switchboard Operator Services & Call Center

Canonical: https://abierto.us/opportunities/ht001425p0080

- Solicitation number: HT001425P0080
- Notice type: Award notice
- Status: Awarded to Vantive US Healthcare LLC for $5,380,084.44
- Department: Department of Defense
- Agency: Defense Health Agency (Dha)
- Contracting office: Defense Health Agency (HT0014)
- NAICS: 561421 Telephone Answering Services
- Product or service code: Q802 Clerical Medical Support
- Set-aside: Service-disabled veteran-owned small business set-aside
- Place of performance: Bethesda, Maryland
- County: Montgomery County (FIPS 24031). https://abierto.us/counties/montgomery-county-md-24031
- City: Bethesda. https://abierto.us/cities/bethesda-md-2407125
- First posted: April 11, 2025
- Last posted: April 11, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/497dc7719f5a4c6d8a2df7ae64ee3133/view

## Award on USAspending

- Recipient: Vantive US Healthcare LLC (UEI UHLCPRM3V8M5)
- Contract: HT001425P0030, purchase order
- Obligated: $11,850.00
- Competition: Not Competed, 1 offers received
- Link: award number HT001425P0030 equals the contract number; same awarding office HT0014 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_HT001425P0030_9700_-NONE-_-NONE-/

- Recipient: SHC-BGC JV LLC (UEI UXXHHJGC6QA7)
- Contract: HT001425P0080, purchase order
- Obligated: $2,058,107.50
- Competition: Competed Under SAP, 11 offers received
- Link: solicitation number HT001425P0080 was reused as the contract number; same awarding office HT0014 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_HT001425P0080_9700_-NONE-_-NONE-/


## Publications

- April 11, 2025: Award notice. Notice 497dc7719f5a4c6d8a2df7ae64ee3133. https://sam.gov/workspace/contract/opp/497dc7719f5a4c6d8a2df7ae64ee3133/view

## Points of contact

- Michelle Priester, michelle.c.priester.civ@health.mil
- Miriam Railey, miriam.t.railey.civ@health.mil

---
Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/ht001425p0080.