# NBIS Tier 2 Support

Canonical: https://abierto.us/opportunities/hs002124r0036

- Solicitation number: HS0021-24-R-0036
- Notice type: Award notice (first published as presolicitation)
- Status: Awarded to Govcio, LLC for $9,603,545.04
- Department: Department of Defense
- Agency: Defense Counterintelligence and Security Agency
- Contracting office: Defense Ci and Security Agency (HS0021)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DE10 End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
- Place of performance: Quantico, Virginia
- County: Prince William County (FIPS 51153). https://abierto.us/counties/prince-william-county-va-51153
- City: Quantico. https://abierto.us/cities/quantico-va-5165120
- First posted: January 29, 2024
- Last posted: August 6, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/cb53b206afee47779081fc5316bceeda/view

## Description

This contract action was a fixed price non-competitive award. This work is for NBIS Tier 2 Help Desk support

## Award on USAspending

- Recipient: Govcio, LLC (UEI D84JK2RNL7V4)
- Contract: HS002124C0003, definitive contract
- Obligated: $9,386,342.22
- Competition: Not Competed, 1 offers received
- Link: award number HS002124C0003 equals the contract number; same awarding office HS0021 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_HS002124C0003_9700_-NONE-_-NONE-/


## Publications

- January 29, 2024: Presolicitation, due January 30, 2024 at 5:00 PM EST. Notice 989ba68e287a4c6198133821c2ed79aa. https://sam.gov/workspace/contract/opp/989ba68e287a4c6198133821c2ed79aa/view
- February 7, 2024: Award notice. Notice bfb1e388fa4c4c8c8872706e2aab50d7. https://sam.gov/workspace/contract/opp/bfb1e388fa4c4c8c8872706e2aab50d7/view
- February 29, 2024: Justification. Notice 6bdca9e6a2464f73a24bf543b04c92fb. https://sam.gov/workspace/contract/opp/6bdca9e6a2464f73a24bf543b04c92fb/view
- May 29, 2024: Presolicitation, due June 12, 2024 at 8:30 AM EDT. Notice 5c4e4b5fa7f44de38341c4927611ccf8. https://sam.gov/workspace/contract/opp/5c4e4b5fa7f44de38341c4927611ccf8/view
- May 29, 2024: Presolicitation, due June 12, 2024 at 8:30 AM EDT. Notice 883109aff5b04368aa5335c6ff80f93f. https://sam.gov/workspace/contract/opp/883109aff5b04368aa5335c6ff80f93f/view
- August 6, 2024: Award notice. Notice cb53b206afee47779081fc5316bceeda. https://sam.gov/workspace/contract/opp/cb53b206afee47779081fc5316bceeda/view

## Points of contact

- Dawn Wiley, dawn.r.wiley.civ@mail.mil, 5716970821
- Reese Van Wyen, kenneth.r.vanwyen.civ@mail.mil

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/hs002124r0036.