# Microsoft Unified Support

Canonical: https://abierto.us/opportunities/hs002124q28848

- Solicitation number: HS002124Q28848
- Notice type: Presolicitation
- Status: Closed. Deadline was September 12, 2024 at 3:00 PM EDT
- Department: Department of Defense
- Agency: Defense Counterintelligence and Security Agency
- Contracting office: Defense Ci and Security Agency (HS0021)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- Place of performance: Quantico, Virginia
- County: Stafford County (FIPS 51179). https://abierto.us/counties/stafford-county-va-51179
- First posted: September 10, 2024
- Last posted: September 10, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/c5b4b48f73d84019a005988336a41899/view

## Description

This is a notice of intent to award a sole source firm-fixed-price purchase order to Microsoft Corporation, UEID FMVPEWNJGLM1, Cage 60128, 1 Microsoft Way, Redmond, Washington, 98052-8300, for a 12 months period of performance. The statutory authority for this sole source procurement is prescribed by FAR 13.501(a).

Defense Counterintelligence and Security Agency (DCSA) Chief Information Officer (OCIO) has a requirement for the renewal of Microsoft (MS) Unified Support services which will be distributed to DCSA users at headquarters and field locations. MS Unified Support provides fully integrated and comprehensive MS support for all MS licenses/equipment supporting the DCSA networks and its mission, which includes “blue-badge” technical support service with direct access rights to developers of Microsoft proprietary products.

This requirement is for reliable automated information systems services and support to DCSA, as, Unified Support Services and Designated Support Engineering in Platform Technologies, Systems Management Technologies, Messaging technologies and Problem Resolution. MS Unified Support is a support service that minimizes and quickly resolves issues and provides DCSA access to Microsoft experts to keep applications and systems running smoothly. MS products are essential parts of the DCSA IT environment.

No solicitation posting will be issued. This notice of intent is not a request for competitive quotation; however, all responsible sources interested may identify their interest and capability to respond to this requirement. The Government shall not reimburse interested sources for any information provided. No requests for capability briefings or telephone requests will be honored. The Government will consider responses received by 3:00 PM ET on 09/12/2024.

Inquiries will only be accepted via email to Mrs. Sherrita Muse, sherrita.d.muse.civ@mail.mil, and Mr. Steven Chang, tzeleong.s.chang.civ@mail.mil. A determination by the Government not to compete the proposed action based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement in the future. Each response should include the following business information:

a. Contractor Name, Address;

b. Point of Contact Name, Phone Number, and Email address;

c. Contractor UEID;

d. Contractor Business Classification (i.e., small business, 8(a), woman owned, HUBZone, veteran owned, etc.) as validated in System for Award Management (SAM). All quoters must register in the SAM located at http://www.sam.gov; and e. Capability Statement

## Publications

- September 10, 2024: Presolicitation, due September 12, 2024 at 3:00 PM EDT. Notice c5b4b48f73d84019a005988336a41899. https://sam.gov/workspace/contract/opp/c5b4b48f73d84019a005988336a41899/view

## Points of contact

- Sherrita Muse, sherrita.d.muse.civ@mail.mil
- Steven Chang, tzeleong.s.chang.civ@mail.mil

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/hs002124q28848.
