# Zuken Software Renewal

Canonical: https://abierto.us/opportunities/hc102825r0020

- Solicitation number: HC102825R0020
- Notice type: Combined synopsis and solicitation
- Status: Awarded to Zuken USA Inc.
- Department: Department of Defense
- Agency: Defense Information Systems Agency
- Contracting office: IT Contracting Division - PL83 (HC1028)
- NAICS: 513210 Software Publishers
- Product or service code: 7E20 Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.
- Place of performance: Cherry Point, North Carolina
- County: Craven County (FIPS 37049). https://abierto.us/counties/craven-county-nc-37049
- First posted: February 24, 2025
- Last posted: February 24, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/0bf68c97bc674ff8aaf6d1fff8f14ba7/view

## Description

Synopsis solicitation HC102825R0020. The Government intends to issue a sole source order to the sole authorized reseller of Zuken products, Zuken USA, Inc. Brand-name, commercial, proprietary Zuken software is required for Fleet Readiness Center East (FRCE). Software support is effective on the Date of Award through February 12, 2026. However, the Government is authorized to any new releases or upgrades between February 13, 2025, and the date of award at no additional cost. The redacted Software Class J&A is posted. Responsible sources may submit a completed and signed solicitation response.

## Award on USAspending

- Recipient: Zuken USA Inc. (UEI E9ESL57JHZ65)
- Contract: HC102825P0019, purchase order
- Obligated: $25,222.00
- Competition: Not Competed, 1 offers received
- Link: solicitation number HC102825R0020 equals the FPDS solicitation identifier; same awarding office HC1028 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_HC102825P0019_9700_-NONE-_-NONE-/


## Publications

- February 24, 2025: Combined synopsis and solicitation, due February 26, 2025 at 11:00 AM EST. Notice 0bf68c97bc674ff8aaf6d1fff8f14ba7. https://sam.gov/workspace/contract/opp/0bf68c97bc674ff8aaf6d1fff8f14ba7/view

## Points of contact

- Kelly Kuper, kelly.n.kuper.civ@mail.mil, 6184186830
- Angela Tucker, angela.m.tucker25.civ@mail.mil, 6678901009

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/hc102825r0020.
