# Enterprise Endpoint Support Services (EESS) Request for Information (RFI)

Canonical: https://abierto.us/opportunities/gc264101072026

- Solicitation number: GC-2641-01072026
- Notice type: Sources sought
- Status: Closed. Deadline was February 17, 2026 at 6:00 PM EST
- Department: National Aeronautics and Space Administration
- Contracting office: NASA Management Office -- JPL (80NM00)
- NAICS: 541513 Computer Facilities Management Services
- Set-aside: Total small business set-aside
- Place of performance: La Canada Flintridge, California
- County: Los Angeles County (FIPS 06037). https://abierto.us/counties/los-angeles-county-ca-06037
- City: La Cañada Flintridge. https://abierto.us/cities/la-canada-flintridge-ca-0639003
- First posted: January 7, 2026
- Last posted: February 9, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/254e361d8fe744c7821788175e2d1960/view

## Description

Addenda 2 (February 9, 2026) This Addenda 2 is provided to all Prospective Respondents for clarification of the subject RFI. The set of Questions and Answers (Q&A) for Addenda 2 are in the Attachments section of the SAM.Gov RFI posting. Please be reminded of the following changes for the critical dates posted on February 4th, 2026, under EESS RFI GC-2641-01072026, Cover Page 1: All RFI responses shall be submitted to JPL by 2/17/2026.

Should you have any questions, please address them to the undersigned by e-mail. - Addendum 1 (February 4, 2026) This Addendum 1 is provided to all Prospective Respondents for clarification of the subject RFI. Please note the following changes for the critical dates, under EESS RFI GC-2641-01072026, Cover Page 1: JPL response date to written questions has been revised to 2/9/2026. All RFI responses shall be submitted to JPL by 2/17/2026.

Should you have any questions, please address them to the undersigned by e-mail. - The Jet Propulsion Laboratory (JPL) is seeking information from qualified vendors regarding their capability to provide and manage a next-generation Enterprise IT support services solution. This comprehensive solution must integrate a 24x7 Service Desk, advanced AI-enabled tools, efficient on-site deskside support, and complementary engineering, cybersecurity, and ITSM development resources.

**Note:** computer hardware will be procured via separate solicitation. This RFI is for planning purposes only and does not constitute a solicitation or commitment to procure any services. Neither JPL nor the U.S. Government will be responsible for any costs incurred by you in furnishing any information. Responses received will be carefully reviewed by JPL and may be considered as part of a future solicitation.

Prospective subcontractors are advised that any information provided shall be deemed to be furnished with unlimited rights to JPL, with JPL assuming no liability for the disclosure, use, or reproduction of such data. This RFI is to also gather information of potential qualified sources and obtain your size standards relative to the following NAICS code: 541513 “Computer Facilities Management Services,” with a size standard of $37 million dollars.

Responses to this RFI may be used by JPL to make appropriate decisions regarding a Small Business Set-Aside procurement. All responses shall be submitted by 2/12/2026 electronically to the undersigned, per the instructions set forth in Request for Information Submittal (page 2). Below are some critical dates as it pertains to this Request for Information (RFI): Written RFI Questions due by 1/21/2026 and submitted to the undersigned by email.

Questions after this date may be asked during the 1/28/2026 webinar but no written questions will be accepted after 1/21/2026. JPL will respond to written questions by 2/4/2026. As stated above, all responses shall be submitted by 2/12/2026. Anticipated release of a Request for Proposal (RFP) in mid-2026. Subcontract Award is anticipated to take place in Calendar Year 2027. Information about JPL can be found at: https://www.jpl.nasa.gov/who-we-are/.

Please note that the submission of the EESS project requirements document to the JPL Small Business Programs Office is NOT an RFI response. JPL will host three webinars on the dates listed below to address questions. Contract Technical Managers, the Subcontracts Manager, and representatives from Acquisition and the JPL Small Business Programs Office will be in attendance. Microsoft Teams links are provided in the “Attachments/Links” section below. January 14, 2026 (10:00 AM to 11:00 AM Pacific Time)

**Meeting ID:**

**246 721 753 309 86 Passcode:** F4bp7j6H January 21, 2026 (10:00 AM to 11:00 AM Pacific Time)

**Meeting ID:**

**275 442 255 251 43 Passcode:** Gu2pj2u7 January 28, 2026 (10:00 AM to 11:00 AM Pacific Time)

**Meeting ID:**

**275 948 630 075 Passcode:** bw7wc9Uw

## Publications

- January 7, 2026: Sources sought, due February 12, 2026 at 6:00 PM EST. Notice e066f952cba84e80969fd73bd5464ae9. https://sam.gov/workspace/contract/opp/e066f952cba84e80969fd73bd5464ae9/view
- January 13, 2026: Sources sought, due February 12, 2026 at 6:00 PM EST. Notice b93b0419f80945b283c5344d53f0a718. https://sam.gov/workspace/contract/opp/b93b0419f80945b283c5344d53f0a718/view
- February 4, 2026: Sources sought, due February 17, 2026 at 6:00 PM EST. Notice 9a320571758548e0b033ed7544e36f77. https://sam.gov/workspace/contract/opp/9a320571758548e0b033ed7544e36f77/view
- February 9, 2026: Sources sought, due February 17, 2026 at 6:00 PM EST. Notice 254e361d8fe744c7821788175e2d1960. https://sam.gov/workspace/contract/opp/254e361d8fe744c7821788175e2d1960/view

## Points of contact

- Gloria Cerda, Gloria.E.Cerda@jpl.nasa.gov, 747-261-8842

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/gc264101072026.
