# UNISON PRISM LICENSE SOLE SOURCE

Canonical: https://abierto.us/opportunities/fe63495577634b0d8d8b91a82cb79f58

- Notice type: Special notice
- Status: Closed. Deadline was September 4, 2024 at 11:00 AM EDT
- Department: United States International Development Finance Corporation
- Contracting office: Office of Acquisition (773444)
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: August 21, 2024
- Last posted: August 21, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/fe63495577634b0d8d8b91a82cb79f58/view

## Description

The purpose of this requirement is to renew DFC PRISM SAAS buyer and non-buyer software licenses via a follow-on GSA order with Unison Software, Inc. As well as to provide for helpdesk services specifically catering to the tasks outlined in this document. Standard services should consist, at a minimum, of a base support team of two (2) full time helpdesk support contractors for daily operational tasks, .25 support of a program manager for higher level troubleshooting and reach back support for system errors and tickets that cannot be solved by day-to-day DFC support.

## Publications

- August 21, 2024: Special notice, due September 4, 2024 at 11:00 AM EDT. Notice fe63495577634b0d8d8b91a82cb79f58. https://sam.gov/workspace/contract/opp/fe63495577634b0d8d8b91a82cb79f58/view

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/fe63495577634b0d8d8b91a82cb79f58.