# Cisco Customer Experience Enterprise Agreement (CXEA)

Canonical: https://abierto.us/opportunities/fbfc53a01d88487b9796c6d07040cfe7

- Notice type: Special notice
- Status: Closed. Deadline was April 9, 2025 at 3:00 PM EDT
- Department: Department of Health and Human Services
- Agency: National Institutes of Health
- Contracting office: National Institutes of Health NLM (75N970)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7D20 Hardware and software needed for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
- Set-aside: HUBZone set-aside
- Place of performance: Bethesda, Maryland
- County: Montgomery County (FIPS 24031). https://abierto.us/counties/montgomery-county-md-24031
- City: Bethesda. https://abierto.us/cities/bethesda-md-2407125
- First posted: April 3, 2025
- Last posted: April 3, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/fbfc53a01d88487b9796c6d07040cfe7/view

## Description

This Special Notice is being posted in accordance with FAR Part 7.107-2, Consolidation, this Determination and Finding is being posted for seven (7) days prior to soliciting. Based on this Special Notice, interested vendors can compete for this award under the NIH Information Technology Acquisition and Assessment Center (NITAAC) vehicle. This is a total HubZone set-aside. Any additional questions can be transmitted to Ms. Temeka Mumford at Temeka.mumford@nih.gov or Ms. Karen Miller at millerkar@nih.gov.

## Publications

- April 3, 2025: Special notice, due April 9, 2025 at 3:00 PM EDT. Notice fbfc53a01d88487b9796c6d07040cfe7. https://sam.gov/workspace/contract/opp/fbfc53a01d88487b9796c6d07040cfe7/view

## Points of contact

- Karen Miller, Karen.miller@nih.gov, 3018276403
- Temeka Mumford, temeka.mumford@nih.gov, 3014966546

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/fbfc53a01d88487b9796c6d07040cfe7.