# Commercial Telecommunication services (CTS) Canonical: https://abierto.us/opportunities/f3y0as4302a001 - Solicitation number: F3Y0AS4302A001 - Notice type: Sources sought - Status: Closed. Deadline was November 21, 2024 at 3:00 PM EST - Department: Department of the Air Force - Agency: Department of the Air Force - Contracting office: FA8101 AFSC Pzioa (FA8101) - NAICS: 517111 Wired Telecommunications Carriers - Product or service code: DD01 Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD). - Place of performance: Tinker AFB, Oklahoma - County: Oklahoma County (FIPS 40109). https://abierto.us/counties/oklahoma-county-ok-40109 - First posted: November 6, 2024 - Last posted: November 21, 2024 - SAM.gov: https://sam.gov/workspace/contract/opp/e668b58b2aeb4d9198ecf70d36551e31/view ## Description The new contract will cover a range of services including local and long-distance calling, international calling, Primary Rate Interface (PRI) Session Initiation Protocol (SIP) local exchange trunks, point-to-point circuits, commercial business lines and features, direct inward dialing directory numbers, and number portability. The specific requirements for local exchange and dial-tone services are outlined in the Performance Work Statement (PWS).A vital performance requirement is the vendor's response time and restoration of services during outages. Tinker AFB, OK, must maintain continuous telecommunications services, and the vendor is expected to respond to the Government within one hour of notification for any outage classified as high priority. In cases of catastrophic, emergency, or serious outages, the vendor must restore services within the time frames defined in the PWS Services Summary. Additionally, the vendor will prioritize service restorations in accordance with the Telecommunications Services Priority (TSP) and the installation's Restoration Priority List (RPL).Another essential performance requirement is the vendor’s capability to provide all necessary transmission facilities, equipment, materials, maintenance, test equipment, and design layout for local access and transport services at the designated demarcation point. This includes the installation of PRI/SIP trunks and the ability to port all existing Direct Inward Dialing (DID) and Commercial Subscriber Line (CSL) numbers at Tinker AFB, OK. The contractor must also provide any special items, equipment, wiring, or infrastructure needed to ensure compatibility with the Government’s current infrastructure. The contractor will be responsible for troubleshooting and maintaining the operation of the circuit up to its termination point. A critical consideration in the acquisition process that may impact contract performance timelines is the transition period—referred to as the "cut-over"—when a new contractor is awarded the contract. This transition will require coordination between the incumbent contractor and the new contractor and could result in a cut-over period ranging from 90 to 180 days, which would affect the Period of Performance (PoP) of the contract. ## Publications - November 6, 2024: Sources sought, due November 21, 2024 at 3:00 PM EST. Notice c181a0310c234830bde76469b7a12457. https://sam.gov/workspace/contract/opp/c181a0310c234830bde76469b7a12457/view - November 21, 2024: Sources sought, due November 21, 2024 at 3:00 PM EST. Notice e668b58b2aeb4d9198ecf70d36551e31. https://sam.gov/workspace/contract/opp/e668b58b2aeb4d9198ecf70d36551e31/view ## Points of contact - Caleb Taylor, caleb.taylor.8@us.af.mil, 4057394167 - Rebbecca Drydol-Brandon, rebbecca.drydol-brandon@us.af.mil --- Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/f3y0as4302a001.