# CCS System Priority Protection Plan

Canonical: https://abierto.us/opportunities/ccssppp

- Solicitation number: CCS-SPPP
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was March 20, 2025 at 3:00 PM EDT
- Department: Department of the Air Force
- Agency: Department of the Air Force
- Contracting office: FA8726 AFLCMC HNK C3IN (FA8726)
- NAICS: 811210 Electronic and Precision Equipment Repair and Maintenance
- Product or service code: J059 Maintenance, Repair and Rebuilding of Equipment: Electrical and Electronic Equipment Components
- Set-aside: Total small business set-aside
- Place of performance: Massachusetts
- County: Middlesex County (FIPS 25017). https://abierto.us/counties/middlesex-county-ma-25017
- First posted: March 11, 2025
- Last posted: March 11, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/29b65907c0054fcc8c5e4d85acd8d567/view

## Description

The Offeror shall provide a “CCS System Priority Protection Plan” within five (5) days of contract award. The period of performance of the support plan shall be 1 year from date of award, followed by four 1-year options. This award is for a Service Agreement for system diagnostics and restoration, as well as biannual preventative mainenance and periodic courtesy visits. Service calls covered under this plan shall be assigned priority over all non-contract clients.

The frequency of preventative maintenance (PM) service shall be semiannual. Preventative maintenance shall include complete system service, maintenance, and restoration of settings to original installation. The CCS System Priority Protection Plan shall include unlimited telephone support. Service request calls will receive a response within four business hours. Business hours for telephone support shall be 8:00 am until 5:00 pm Eastern Time, Monday through Friday.

Service calls requiring on-site action (i.e. CCS technicians physically present in Building 1607 at Hanscom Air Force Base) will receive a response within eight business hours. Below is the CLIN structure and period of performance:

**Base Period CLIN 0001:** 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits Option Period One Option CLIN 1001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits Option Period Two Option CLIN 2001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits Option Period Three Option CLIN 3001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits Option Period Four Option CLIN 4001: 1-year Service Agreement for system diagnostics and restoration, as well as biannual preventative maintenance and periodic courtesy visits

## Publications

- March 11, 2025: Combined synopsis and solicitation, due March 20, 2025 at 3:00 PM EDT. Notice 29b65907c0054fcc8c5e4d85acd8d567. https://sam.gov/workspace/contract/opp/29b65907c0054fcc8c5e4d85acd8d567/view

## Points of contact

- Diana Tien, diana.tien@us.af.mil
- Tiffany Goeke, tiffany.goeke@us.af.mil

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/ccssppp.