# Limited Source Justification

Canonical: https://abierto.us/opportunities/acq261489acq261490

- Solicitation number: ACQ-26-1489_ACQ-26-1490
- Notice type: Justification
- Status: Awarded to Epsilon Inc.
- Department: Department of Commerce
- Agency: US Patent and Trademark Office
- Contracting office: Department of Commerce Pto (1333BJ)
- NAICS: 541519 Other Computer Related Services
- Product or service code: R499 Other Professional Services
- Place of performance: Weaverville, North Carolina
- County: Buncombe County (FIPS 37021). https://abierto.us/counties/buncombe-county-nc-37021
- City: Weaverville. https://abierto.us/cities/weaverville-nc-3771560
- First posted: September 4, 2026
- Last posted: September 4, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/547c9ef685e74ef1858047f9bf3e2646/view

## Description

Service Desk, Advanced Problem Resolution, and USPTO Contact Center Support

## Award on USAspending

- Recipient: Epsilon Inc. (UEI JY5SWCCPG5L7)
- Contract: 1333BJ20A00280019 under GS35F0340Y
- Obligated: $0.00
- Competition: Full and Open Competition, 17 offers received
- Link: award number 1333BJ20A00280019 equals the contract number; same awarding office 1333BJ (high confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_1333BJ20A00280019_1344/


## Publications

- September 4, 2026: Justification. Notice 547c9ef685e74ef1858047f9bf3e2646. https://sam.gov/workspace/contract/opp/547c9ef685e74ef1858047f9bf3e2646/view

## Points of contact

- Christa Mitchell, Contract Specialist, Christa.Mitchell@uspto.gov
- Ms. Navondi Bridges, navondi.bridges@uspto.gov

---
Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/acq261489acq261490.
