# Remote User Testing Platform

Canonical: https://abierto.us/opportunities/9531cb25q0005

- Solicitation number: 9531CB25Q0005
- Notice type: Combined synopsis and solicitation
- Status: Awarded to Userlytics Corp.
- Department: Consumer Financial Protection Bureau
- Contracting office: Consumer Finance Protection Bureau (9531CB)
- NAICS: 513210 Software Publishers
- Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: November 26, 2024
- Last posted: November 26, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/b5692e7a3d5e45f38cd24b5efe5034d0/view

## Description

The Bureau needs feedback and insights from the public as a vital part of developing digital tools, outreach methods, and products to ensure that we are investing in ideas and solutions that match the needs of our target audience(s) and are usable. Conducting this research and usability testing on all Bureau products is required by Bureau Leadership to ensure that Bureau resources are being invested wisely. The Bureau seeks a SaaS remote user testing/research platform to fulfill this need.

## Award on USAspending

- Recipient: Userlytics Corp. (UEI GNRVKWCBWEP5)
- Contract: 9531CB25P0013, purchase order
- Obligated: $50,000.00
- Competition: Not Competed Under SAP, 1 offers received
- Link: solicitation number 9531CB25Q0005 equals the FPDS solicitation identifier; same awarding office 9531CB (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_9531CB25P0013_955F_-NONE-_-NONE-/


## Publications

- November 26, 2024: Combined synopsis and solicitation, due December 5, 2024 at 12:00 PM EST. Notice b5692e7a3d5e45f38cd24b5efe5034d0. https://sam.gov/workspace/contract/opp/b5692e7a3d5e45f38cd24b5efe5034d0/view

## Points of contact

- Michael Villano, Michael.Villano@cfpb.gov

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/9531cb25q0005.