# Upgrades to existing Sentry system licenses and technical support

Canonical: https://abierto.us/opportunities/95170024q0037

- Solicitation number: 951700-24-Q-0037
- Notice type: Combined synopsis and solicitation
- Status: Awarded to J2C Enterprise LLC
- Department: United States Agency for Global Media, BBG
- Contracting office: Office of Contracts (951700)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7D20 Hardware and software needed for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: August 16, 2024
- Last posted: August 16, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/7e86c5fa634546eeb77f1a3e158214a9/view

## Description

The objective of this procurement is to purchase license upgrade for the VNM-SEN2 Sentry in NCC, specifically, the upgrade is from lGbps to 2 Gbps of throughput. Also to purchase a conversion license for the repurposing of a VNM-ABR2 Sentry to a VNM-SEN2 Sentry with SOOMbps throughput. Sentry, which is an all-purpose monitoring solution incorporating both quality of experience (QoE) and quality of service (QoS) measurements.

Based on the ITU BS.1770 specification, the Sentry detects issues related to audio silence and audio levels. The system identifies tiling artifacts and macroblocking in video content. The variety of inputs with multiple input capability allows NCC to monitor all video and audio services. It also allows NCC to customize Sentry to easily integrate into its overall monitoring scheme. Specifically, it ensures continuous monitoring of multicast video and audio resources.

This hardware allows the NCC to execute the Agency's mission critical requirement to monitor and take corrective action in troubleshooting multicast video and audio resources 24 hours a day, 7 days a week to the USAGM (United States Agency for Global Media) broadcast network. The Telestream VNM-UP SEN 1000-2000/VNM-SUP-MS00 is a License upgrade for VNM-SEN2 Sentry from 1 Gbps to 2Gbps throughput which allows NCC to upgrade NCC VNM-SEN2 Sentry to a newer version ..

The Telestream VNM-SEN2 500S/VNMUP-LIC-XFR/VNM-SUP-MS00 is a Conversion License to repurpose the VNM-ABR2 Sentry to a VNM-SEN2 Sentry with 500 Mbps throughput. See the attached Bill of Materials and RFQ for proposal instructions, evaluation criteria , required CLINS and terms and conditions. The estimated budget is $47,000.00.

## Award on USAspending

- Recipient: J2C Enterprise LLC (UEI FD1MUDH7VBK8)
- Contract: 95170024P0326, purchase order
- Obligated: $37,486.00
- Competition: Competed Under SAP, 2 offers received
- Link: solicitation number 95170024Q0037 equals the FPDS solicitation identifier; same awarding office 951700 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_95170024P0326_9568_-NONE-_-NONE-/


## Publications

- August 16, 2024: Combined synopsis and solicitation, due August 29, 2024 at 4:00 PM EDT. Notice 7e86c5fa634546eeb77f1a3e158214a9. https://sam.gov/workspace/contract/opp/7e86c5fa634546eeb77f1a3e158214a9/view

## Points of contact

- NATALIE Y ELLIS, nellis@usagm.gov, 2029202305

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/95170024q0037.