# SpeakerBus Maintenance and Support

Canonical: https://abierto.us/opportunities/82aaccf70bbc459a8f613f73816d2bf1

- Solicitation number: 4865
- Notice type: Sources sought
- Status: Closed. Deadline was May 28, 2024 at 3:00 PM EDT
- Department: Department of Homeland Security
- Agency: Federal Emergency Management Agency
- Contracting office: National Continuity Section (70FA50)
- NAICS: 811210 Electronic and Precision Equipment Repair and Maintenance
- Product or service code: DE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- Set-aside: Total small business set-aside
- Place of performance: Bluemont, Virginia
- First posted: May 23, 2024
- Last posted: May 23, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/82aaccf70bbc459a8f613f73816d2bf1/view

## Description

This is a sources sought to determine if there are any contractors that can provide conference bridge support and maintenance to a SpeakerBus system. TS cleared personnel is preferred. Most of the support and maintenance can be accomplished at the contractor's site. The existing SpeakerBus Conference Bridge support and maintenance agreement must be renewed at the FOC/FAOC-W/FAOC-E to ensure continued operation of the conference bridge. Tasks to be performed are as follows:

Provide maintenance and support of the Speaker Bus Conference Bridge at all three locations listed in the Place of Performance. Provide telephone support during normal business hours Please see attached Statement of Work for details.

## Publications

- May 23, 2024: Sources sought, due May 28, 2024 at 3:00 PM EDT. Notice 82aaccf70bbc459a8f613f73816d2bf1. https://sam.gov/workspace/contract/opp/82aaccf70bbc459a8f613f73816d2bf1/view

## Points of contact

- Tara Shirley, tara.shirley@fema.dhs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/82aaccf70bbc459a8f613f73816d2bf1.