# JobBoss Maintenance and Support

Canonical: https://abierto.us/opportunities/80nssc25892993q

- Solicitation number: 80NSSC25892993Q
- Notice type: Special notice
- Status: Awarded to Eci Software Solutions, Inc.
- Department: National Aeronautics and Space Administration
- Contracting office: NASA Shared Services Center (80NSSC)
- NAICS: 513210 Software Publishers
- Product or service code: DE10 End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
- Place of performance: Hampton, Virginia
- County: City of Hampton (FIPS 51650). https://abierto.us/counties/city-of-hampton-va-51650
- City: Hampton. https://abierto.us/cities/hampton-va-5135000
- First posted: January 15, 2025
- Last posted: January 15, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/c3c3b9682e404e93872948d207780a38/view

## Description

** THIS IS A SOLE SOURCE REQUIREMENT ** for JobBoss Maintenance and Support

## Award on USAspending

- Recipient: Eci Software Solutions, Inc. (UEI C6H6R8PBFXD5)
- Contract: 80NSSC25PA441, purchase order
- Obligated: $43,493.90
- Competition: Not Competed Under SAP, 1 offers received
- Link: solicitation number 80NSSC25892993Q equals the FPDS solicitation identifier; same awarding office 80NSSC (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_80NSSC25PA441_8000_-NONE-_-NONE-/


## Publications

- January 15, 2025: Special notice, due January 21, 2025 at 8:00 AM EST. Notice c3c3b9682e404e93872948d207780a38. https://sam.gov/workspace/contract/opp/c3c3b9682e404e93872948d207780a38/view

## Points of contact

- Shanna Patterson, shanna.l.patterson@nasa.gov

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/80nssc25892993q.