# Spok Hardware, Software and Maintenance Upgrade

Canonical: https://abierto.us/opportunities/75n97024q00044

- Solicitation number: 75N97024Q00044
- Notice type: Special notice
- Status: Closed. Deadline was July 3, 2024 at 9:00 AM EDT
- Department: Department of Health and Human Services
- Agency: National Institutes of Health
- Contracting office: National Institutes of Health (n-NATIONALINSTITUTESOFHEALTH)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DG10 Network services delivered as a service, by subscription, or service contract. Physical and wireless networks managed as a service connected to and from core data centers, work areas, and offices connecting end users to the organization's broader networks. Network services delivered in connection with other IaaS and PaaS services. Cloud based network management services and Software Defined Networks (SDN) accessed by service contract or subscriptions.
- Place of performance: Bethesda, Maryland
- County: Montgomery County (FIPS 24031). https://abierto.us/counties/montgomery-county-md-24031
- City: Bethesda. https://abierto.us/cities/bethesda-md-2407125
- First posted: June 27, 2024
- Last posted: June 27, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/b4635a9f58d4479abb440affc71edfac/view

## Description

Notice of Intent to SOLE SOURCE NATIONAL INSTITUTES OF HEALTH (NIH) NATIONAL LIBRARY OF MEDICINE (NLM)

**Title:**

**Spok Hardware, Software and Maintenance Upgrade Notice ID:**

**75N97024Q00044 Purpose:** It is the Intent of the National Institutes of Health (NIH), National Library of Medicine (NLM) on behalf of the Center for Information Technology (CIT) to procure services for the SPOK system upgrades for the SPOK call management system in the NIH Clinical Center. In accordance with FAR Part 8.4 Federal Supply Schedules, this notice of intent is to award on a sole source basis to SPOK Inc., via solicitation No. 75N97024Q00044. This is not a notice of a competitive solicitation.

Companies capable of providing this SPOK system upgrades for the SPOK call management system must submit their authorization and price quote demonstrating their ability to provide this service within five (5) calendar days of this posted announcement to the following points of contact: Mandi Ballard Office of Acquisitions, NLM Mandi.ballard@nih.gov Karen Miller Senior Contracting Officer Office of Acquisitions, NLM millerkar@nih.gov Phone calls will not be accepted.

Items to be procured: QTY Description 1 each Nuance Speech Suite 11 Tier 2 New Primary 4 Box Nuance Speech Suite 11 Tier 2 New Primary 4 1 each 03-MediCall, Site: National Institutes of Health (NIH) Nuance Speech Suite 11 Tier 2 New Test 1 each (NIH) MultiTech Modem (MT5656ZDX) 1 each Digi 1 Port Server New Primary 1 each Server Platform, Site: National Institutes of Health (NIH) MultiTech Modem (MT5656ZDX) New Test 1 each Digi 1 Port Server 1 each Primary Upgrade Services (Primary System) 1 each Test Upgrade Services (Test System) Professional Service for Training

## Publications

- June 27, 2024: Special notice, due July 3, 2024 at 9:00 AM EDT. Notice b4635a9f58d4479abb440affc71edfac. https://sam.gov/workspace/contract/opp/b4635a9f58d4479abb440affc71edfac/view

## Points of contact

- Mandi Ballard, mandi.ballard@nih.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/75n97024q00044.