{"canonical":"https://abierto.us/opportunities/75fcmc25rj041","key":"75FCMC25RJ041","url":"https://abierto.us/opportunities/75fcmc25rj041","title":"Medicare.gov User Experience Research and Transformation - Non Competitive (Notice Of Intent) Combined Synopsis/Solicitation","solicitation_number":"75FCMC25RJ041","notice_type":"k","open":false,"response_deadline":"2025-09-25T19:00:00Z","first_posted":"2025-09-24","last_posted":"2025-09-24","department":"HEALTH AND HUMAN SERVICES, DEPARTMENT OF","subagency":"CENTERS FOR MEDICARE AND MEDICAID SERVICES","office":"OFC OF ACQUISITION AND GRANTS MGMT","naics":"541613","psc":"DA01","set_aside":null,"place_state":"MD","place_county":"24005","place_county_name":"Baltimore County","place_city":null,"place_city_name":null,"winner":"TRIPTK LLC","award_amount":null,"publications":[{"notice_id":"10434bfe9a004463b83dc76c16865af3","title":"Medicare.gov User Experience Research and Transformation - Non Competitive (Notice Of Intent) Combined Synopsis/Solicitation","solicitation_number":"75FCMC25RJ041","notice_type":"k","base_type":"k","posted":"2025-09-24","posted_at":null,"due_at":"2025-09-25T19:00:00Z","due_date":"2025-09-25","cancelled":null,"archived":null,"archive_date":"2025-10-10","award_number":null,"awardee_name":null,"amount":null,"link_sam":"https://sam.gov/workspace/contract/opp/10434bfe9a004463b83dc76c16865af3/view","enriched":false,"history":[]}],"latest_notice_id":"10434bfe9a004463b83dc76c16865af3","first_type":"k","notices":[{"dates":{"posted":"2025-09-24","response_deadline":{"raw":"2025-09-25T15:00:00-04:00","utc":"2025-09-25T19:00:00Z","date":"2025-09-25","time":"15:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/10434bfe9a004463b83dc76c16865af3/view"},"naics":{"codes":["541613"],"primary":"541613"},"title":"Medicare.gov User Experience Research and Transformation - Non Competitive (Notice Of Intent) Combined Synopsis/Solicitation","agency":{"office":{"code":"75FCMC","name":"OFC OF ACQUISITION AND GRANTS MGMT"},"subtier":{"code":"7530","name":"CENTERS FOR MEDICARE AND MEDICAID SERVICES"},"department":{"code":"075","name":"HEALTH AND HUMAN SERVICES, DEPARTMENT OF"},"office_address":{"zip":"21244","city":"BALTIMORE","state":"MD","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2025-10-10","archive_type":"auto15"},"contacts":[{"name":"Kim Engles","role":"primary","email":"kimberly.engles@cms.hhs.gov","phone":"410-786-1150"},{"name":"Aaron Blackshire","role":"secondary","email":"aaron.blackshire@cms.hhs.gov","phone":"410-786-8204"}],"base_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"notice_id":"10434bfe9a004463b83dc76c16865af3","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2025_archived_opportunities.csv","etag":"\"d47226e3d2c6545974b252e103f82b34-139\"","fetched_at":"2026-09-16T17:45:50.850439Z","row_sha256":"132240bf96052fa6e08ce29f85d6cc6126572d77a70add5ad1d50dd4266717ae","last_modified":"2026-09-13T14:49:20Z"},"updated_at":"2026-09-16T17:45:50.850439Z","first_seen_at":"2026-09-16T17:45:50.850439Z"},"description":{"text":"Purpose: This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This requirement has no set-aside restrictions. The North American Industry Classification System (NAICS) code for this procurement is 541613. The solicitation document, the incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2023-04, Effective 09/23/2025. This is a Non-Competitive (Notice of Intent) combined Synopsis Solicitation to Award a Contract or Purchase Order without providING for full or open competition (including Brand-Name). This sole source is being conducted pursuant to the authority of 10 U.S.C. 3204(a)(2) or 41 U.S.C. 3304(a)(2), as implemented by FAR 6.302-, \"Unusual and Compelling Urgency.\" The justification/rationale for Other Than Full and Open Competition is Unusual and Compelling Urgency. All responsible sources may submit a capability statement, proposal, or quotation, which shall be considered by the agency. Description of Requirement: The Government anticipates award of a firm-fixed-price delivery order for this requirement. The Centers for Medicare and Medicaid Services (CMS) intends to negotiate with TripTK on a sole source basis. All proposals must submit a Performance Work Statement (PWS). The period of performance of this contract is estimated for one (10) ten week base period, as follows: Base Period: September 30, 2025 - December 10, 2025. Delivery shall be to: Delivery shall be made effective September 30, 2025. Additional contract requirement(s) or terms and conditions: See all Sections and Sub-sections of the Terms and Conditions below. Defense Priorities and Allocations System (DPAS) is not applicable. Complete proposals/quotes shall be submitted electronically no later than 3:00 P.M. ET on September 25, 2025 to the Contract Specialist, Kim Engles (Kimberly.Engles@cms.hhs.gov) and Contracting Officer, Aaron Blackshire (Aaron.Blackshire@cms. hhs.gov). An offeror's initial proposal should contain the offeror's best terms from a price and technical standpoint. The Government reserves the right to conduct exchanges with offerors if the Contracting Officer determines them to be necessary. All questions concerning the solicitation for this requirement shall be submitted via electronic mail (email) to the Government representatives named below as soon as possible. Offerors shall direct all communications to the attention of the following Government representative(s): Name: Aaron Blackshire, Contracting Officer, Aaron.Blackshire@cms.hhs.gov Kim Engles, Contract Specialist, Kimberly.Engles@cms.hhs.gov Please note CMS is issuing this solicitation contingent upon the availability of appropriated funds from which payment for contract purposes can be made. CMS is not committed to reimburse any costs associated with the preparation or submission of a proposal nor to procure or contract for the services described herein. In addition, the Contracting Officer is the only individual who can legally commit the Government to the expenditures of public funds in connection with the proposed procurement.","origin":"extract"},"notice_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"schema_version":1,"solicitation_number":"75FCMC25RJ041","place_of_performance":{"zip":"21244","city":{"name":"Windsor Mill"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DA01"}],"due_at":"2025-09-25T19:00:00Z","due_date":"2025-09-25","closes_at":"2025-09-25T19:00:00Z","awardable":false,"dept_key":"d-075","dept_name":"HEALTH AND HUMAN SERVICES, DEPARTMENT OF","sub_key":"s-7530","sub_name":"CENTERS FOR MEDICARE AND MEDICAID SERVICES","office_key":"o-75FCMC","office_name":"OFC OF ACQUISITION AND GRANTS MGMT","state":"MD","county":"24005","county_name":"Baltimore County","city":null,"city_name":null,"country":"USA","winner_key":"QBQ6HEJCAHX1","amount":null,"linked_awards":1,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z","principal_notice_id":"10434bfe9a004463b83dc76c16865af3","description":{"text":"Purpose: This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This requirement has no set-aside restrictions. The North American Industry Classification System (NAICS) code for this procurement is 541613. The solicitation document, the incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2023-04, Effective 09/23/2025. This is a Non-Competitive (Notice of Intent) combined Synopsis Solicitation to Award a Contract or Purchase Order without providING for full or open competition (including Brand-Name). This sole source is being conducted pursuant to the authority of 10 U.S.C. 3204(a)(2) or 41 U.S.C. 3304(a)(2), as implemented by FAR 6.302-, \"Unusual and Compelling Urgency.\" The justification/rationale for Other Than Full and Open Competition is Unusual and Compelling Urgency. All responsible sources may submit a capability statement, proposal, or quotation, which shall be considered by the agency. Description of Requirement: The Government anticipates award of a firm-fixed-price delivery order for this requirement. The Centers for Medicare and Medicaid Services (CMS) intends to negotiate with TripTK on a sole source basis. All proposals must submit a Performance Work Statement (PWS). The period of performance of this contract is estimated for one (10) ten week base period, as follows: Base Period: September 30, 2025 - December 10, 2025. Delivery shall be to: Delivery shall be made effective September 30, 2025. Additional contract requirement(s) or terms and conditions: See all Sections and Sub-sections of the Terms and Conditions below. Defense Priorities and Allocations System (DPAS) is not applicable. Complete proposals/quotes shall be submitted electronically no later than 3:00 P.M. ET on September 25, 2025 to the Contract Specialist, Kim Engles (Kimberly.Engles@cms.hhs.gov) and Contracting Officer, Aaron Blackshire (Aaron.Blackshire@cms. hhs.gov). An offeror's initial proposal should contain the offeror's best terms from a price and technical standpoint. The Government reserves the right to conduct exchanges with offerors if the Contracting Officer determines them to be necessary. All questions concerning the solicitation for this requirement shall be submitted via electronic mail (email) to the Government representatives named below as soon as possible. Offerors shall direct all communications to the attention of the following Government representative(s): Name: Aaron Blackshire, Contracting Officer, Aaron.Blackshire@cms.hhs.gov Kim Engles, Contract Specialist, Kimberly.Engles@cms.hhs.gov Please note CMS is issuing this solicitation contingent upon the availability of appropriated funds from which payment for contract purposes can be made. CMS is not committed to reimburse any costs associated with the preparation or submission of a proposal nor to procure or contract for the services described herein. In addition, the Contracting Officer is the only individual who can legally commit the Government to the expenditures of public funds in connection with the proposed procurement.","html":null,"origin":"extract"},"contacts":[{"name":"Kim Engles","role":"primary","email":"kimberly.engles@cms.hhs.gov","phone":"410-786-1150"},{"name":"Aaron Blackshire","role":"secondary","email":"aaron.blackshire@cms.hhs.gov","phone":"410-786-8204"}],"place_of_performance":{"zip":"21244","city":{"name":"Windsor Mill"},"state":{"code":"MD"},"country":{"code":"USA"}},"office_address":{"zip":"21244","city":"BALTIMORE","state":"MD","country":"USA"},"naics_codes":["541613"],"award":null,"attachments":[],"awards":[{"award_key":"CONT_AWD_75FCMC25CJ023_7530_-NONE-_-NONE-","permalink":"https://www.usaspending.gov/award/CONT_AWD_75FCMC25CJ023_7530_-NONE-_-NONE-/","piid":"75FCMC25CJ023","parent_piid":null,"award_type":"DEFINITIVE CONTRACT","vendor_key":"QBQ6HEJCAHX1","recipient_name":"TRIPTK LLC","recipient_uei":"QBQ6HEJCAHX1","recipient_cage":"15F27","recipient_city":"NEW YORK","recipient_state":"NY","sub_name":"Centers for Medicare and Medicaid Services","office_name":"OFC OF ACQUISITION AND GRANTS MGMT","office_key":"o-75FCMC","first_action_date":"2025-09-29","last_action_date":"2026-08-31","actions":4,"obligated":"3826750.00","current_total_value":"3826750.00","potential_total_value":"3826750.00","naics":"541613","psc":"DA01","extent_competed":"NOT COMPETED","set_aside":"NO SET ASIDE USED.","offers_received":1,"description":"THIS REQUIREMENT ENCOMPASSES MIXED-METHODS RESEARCH TO UNDERSTAND COMPLEX USER JOURNEYS, DEVELOP ACTIONABLE USER PERSONAS, AND CREATE DETAILED EXPERIENCE MAPS THAT WILL INFORM THE STRATEGIC REDESIGN OF MEDICARE.GOV. THIS REQUIREMENT ENCOMPASSES MIX","method":"solicitation","confidence":"high","evidence":["solicitation number 75FCMC25RJ041 equals the FPDS solicitation identifier","same awarding office 75FCMC"],"opportunity_key":null,"opportunity_title":null}],"related":[{"key":"269888","latest_notice_id":"5b4624b3c64a4b24b546ff87174749cd","title":"Medicaid Enterprise Systems (MES) IT Standards - Request for Information (RFI)","solicitation_number":"269888","notice_type":"r","first_type":"r","first_posted":"2026-08-10","last_posted":"2026-08-13","notices":2,"due_at":"2026-09-25T14:00:00Z","due_date":"2026-09-25","closes_at":"2026-09-25T14:00:00Z","awardable":true,"open":true,"dept_key":"d-075","dept_name":"HEALTH AND HUMAN SERVICES, DEPARTMENT OF","sub_key":"s-7530","sub_name":"CENTERS FOR MEDICARE AND MEDICAID SERVICES","office_key":"o-75FCMC","office_name":"OFC OF ACQUISITION AND GRANTS MGMT","naics":null,"psc":null,"set_aside":null,"state":"MD","county":"24005","county_name":"Baltimore County","city":null,"city_name":null,"country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z"},{"key":"75FCMC27R0001","latest_notice_id":"dc68d279630041e09e72b155570d31ea","title":"Medicare Administrative Contractor (MAC) Jurisdiction 8 (J8) - Synopsis/Draft RFP / Presolicitation","solicitation_number":"75FCMC27R0001","notice_type":"p","first_type":"p","first_posted":"2026-08-04","last_posted":"2026-09-09","notices":2,"due_at":"2026-11-02T16:00:00Z","due_date":"2026-11-02","closes_at":"2026-11-02T16:00:00Z","awardable":true,"open":true,"dept_key":"d-075","dept_name":"HEALTH AND HUMAN SERVICES, DEPARTMENT OF","sub_key":"s-7530","sub_name":"CENTERS FOR MEDICARE AND MEDICAID SERVICES","office_key":"o-75FCMC","office_name":"OFC OF ACQUISITION AND GRANTS MGMT","naics":"524114","psc":"G007","set_aside":null,"state":"MD","county":"24510","county_name":"City of Baltimore","city":"2404000","city_name":"Baltimore","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z"}]}