# TSA Information Technology Enterprise Infrastructure Support Services (ITEISS)

Canonical: https://abierto.us/opportunities/70t03024rfi7667001

- Solicitation number: 70T03024RFI7667001
- Notice type: Sources sought
- Status: Closed. Deadline was August 14, 2024 at 10:00 AM EDT
- Department: Department of Homeland Security
- Agency: Transportation Security Administration
- Contracting office: Enterprise Information Technology (70T030)
- NAICS: 541512 Computer Systems Design Services
- Product or service code: DG01 Support services for physical and wireless networks connecting equipment within the core data centers and work areas, connecting end users to the organization's broader networks, as well as Wide Area Network equipment, hardware and software directly connecting into data centers, offices and third parties. Support services which enable or distribute voice services through on-premise equipment including PBX, VoIP, voicemail and handsets. Also provides support for transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks and internet access. Support services for external (Outside Plant) physical communications infrastructure connecting to LAN/WAN end points. Mobile infrastructure support such as cabled communication network, cellular towers, repeaters, switching systems dedicated for cellular communication
- Place of performance: Springfield, Virginia
- County: Fairfax County (FIPS 51059). https://abierto.us/counties/fairfax-county-va-51059
- City: Springfield. https://abierto.us/cities/springfield-va-5174592
- First posted: June 18, 2024
- Last posted: June 18, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/d65699bd4c684d4c87ac6fc5e547d272/view

## Description

The TSA Contracting and Procurement (C&P) office is seeking interested contractors and industry partners capable of supporting the Office of Information Technology’s (IT) requirements for Information Technology Enterprise Infrastructure Support Services (ITEISS). TSA is seeking information related to industry capabilities, best practices, technology trends, and specific information relating to managing and supporting TSA’s enterprise IT capabilities and services and other innovative end-to-end IT service delivery.

TSA is currently exploring alternate models of IT management and support.

Specifically, TSA is seeking information about: the possible IT service delivery models to provide the required support; recommended Service Level Agreements (SLAs)/Service Level Requirements (SLRs) to measure contractor performance and service delivery; industry best practices for adoption and integration of emerging technologies; Enterprise Architecture (EA); best practices for IT Operations & Maintenance (O&M); and the ability to scale up and scale down systems and services.

## Publications

- June 18, 2024: Sources sought, due August 14, 2024 at 10:00 AM EDT. Notice d65699bd4c684d4c87ac6fc5e547d272. https://sam.gov/workspace/contract/opp/d65699bd4c684d4c87ac6fc5e547d272/view

## Points of contact

- Tommy Zamfino, thomas.zamfino1@tsa.dhs.gov, 5712273850

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/70t03024rfi7667001.