{"canonical":"https://abierto.us/opportunities/70sbur24i00000009","key":"70SBUR24I00000009","url":"https://abierto.us/opportunities/70sbur24i00000009","title":"Information Technology User and Field Operations Support (NEON) II","solicitation_number":"70SBUR24I00000009","notice_type":"s","open":false,"response_deadline":"2024-04-19T18:00:00Z","first_posted":"2024-03-26","last_posted":"2024-06-04","department":"HOMELAND SECURITY, DEPARTMENT OF","subagency":"US CITIZENSHIP AND IMMIGRATION SERVICES","office":"USCIS CONTRACTING OFFICE(ERBUR)","naics":"541519","psc":"DE01","set_aside":null,"place_state":"MD","place_county":"24033","place_county_name":"Prince George's County","place_city":"2412600","place_city_name":"Camp Springs","winner":null,"award_amount":null,"publications":[{"notice_id":"248e9ff82a504ffd88fd66923113dfad","title":"Information Technology User and Field Operations Support (NEON) 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Sought"},"notice_id":"248e9ff82a504ffd88fd66923113dfad","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"1b2fe0eb18720da5897a043590641305e597699bb07b9416b0c86563dace137f","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"This notice is issued solely for the purpose of conducting market research in accordance with Federal Acquisition Regulation (FAR) Part 10 and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations. No solicitation is being issued at this time and the Government makes no assertion that a solicitation will be issued. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract, nor do they affect a potential offeror's ability to respond to any future synopsis/solicitation, which may or may not follow or restrict the U.S. Government's eventual acquisition approach. Additionally, the U.S. Government is not obligated to, and will not provide reimbursement for any information that may be submitted in response to this notice. Respondents are solely responsible for all expenses associated with responding to this request for information. Respondents will not be notified of any results derived from a review of the information provided; however, information gathered may be used for future technical and acquisition purposes. Background & Scope: USCIS processes applications and petitions for immigration and citizenship benefits, promotes an awareness and understanding of citizenship, and ensures the integrity of the United States immigration system. These functions and processes include employment authorization, asylum, resident alien processing, and citizenship naturalization. USCIS OIT provides information technology (IT), expertise, and the strategic vision necessary to enable USCIS to deliver effective, efficient, and secure immigration services and products. OIT leads USCIS in the design, development, delivery, and deployment of IT services and solutions that are transforming the nation's immigration system. USCIS OIT has a continuing requirement for IT operations and maintenance (O&M) at locations nationwide and overseas. The NEON II contract will ensure USCIS can effectively meet its mission by providing highly skilled technical staff that can bring to life innovative technology solutions. The Contractor shall provide a broad range of direct IT support services at USCIS CONUS and OCONUS sites under this section. Site locations are contained in Draft Performance Work Statement (PWS) Attachment 1. The scope of customers and equipment the Contractor shall support includes the following: • CONUS and OCONUS Offices: approximately 230 domestic and 20 overseas sites • Supported users: ~27,000 • Desktops and laptops: ~ 41,111 • Printers and peripherals: ~25,000 • Servers: ~1,200 • Mobile Devices: ~15,000 The following outline lists the technical task areas associated with this requirement. For specific details, see the attached Draft PWS. • Service Desk Operations Services: o Service Desk Tier 0 – Tier 2 o Incident Management o Knowledge Management o Problem Management o Service Request Management - Specialized Support o Critical Incident Response Team (CIRT) • Field Support Services: o Deskside Support (CONUS/OCONUS) o Asset Inventory Support o Disposal Preparation Support o Encryption Services o Video Conferencing and Audio/Video (A/V) Operations and Maintenance (O&M) o Local On-Site Cabling o Infrastructure Implementation o Mobile Devices Services o Deployment Services o Server O&M o Training Support • Service Center Support Services • Account Management Services • Hardware Incident Resolution In addition to the above, there will be Transition and Program Management task areas associated with this requirement.","origin":"extract"},"notice_type":{"code":"r","label":"Sources Sought"},"schema_version":1,"solicitation_number":"70SBUR24I00000009","place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DE01"},{"dates":{"posted":"2024-03-26","response_deadline":{"raw":"2024-04-19T14:00:00-04:00","utc":"2024-04-19T18:00:00Z","date":"2024-04-19","time":"14:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/6135a5c2d9bd479ba563e01126a4411d/view"},"naics":{"codes":["541512"],"primary":"541512"},"title":"Information Technology User and Field Operations Support (NEON) II","agency":{"office":{"code":"70SBUR","name":"USCIS CONTRACTING OFFICE(ERBUR)"},"subtier":{"code":"7003","name":"US CITIZENSHIP AND IMMIGRATION SERVICES"},"department":{"code":"070","name":"HOMELAND SECURITY, DEPARTMENT OF"},"office_address":{"zip":"05495","city":"Williston","state":"VT","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-04-19","archive_type":"auto_custom"},"contacts":[{"name":"Andrew Fonda","role":"primary","email":"Andrew.R.Fonda@uscis.dhs.gov"},{"name":"Amir Hrnjic","role":"secondary","email":"Amir.Hrnjic@uscis.dhs.gov","phone":"8028724687"}],"base_type":{"code":"r","label":"Sources Sought"},"notice_id":"6135a5c2d9bd479ba563e01126a4411d","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"0fd270fc88af64d1bbd6d26af4f9971b999a8ef35e4fd752cdc2d33762727a94","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"This notice is issued solely for the purpose of conducting market research in accordance with Federal Acquisition Regulation (FAR) Part 10 and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations. No solicitation is being issued at this time and the Government makes no assertion that a solicitation will be issued. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract, nor do they affect a potential offeror's ability to respond to any future synopsis/solicitation, which may or may not follow or restrict the U.S. Government's eventual acquisition approach. Additionally, the U.S. Government is not obligated to, and will not provide reimbursement for any information that may be submitted in response to this notice. Respondents are solely responsible for all expenses associated with responding to this request for information. Respondents will not be notified of any results derived from a review of the information provided; however, information gathered may be used for future technical and acquisition purposes. Background & Scope: USCIS processes applications and petitions for immigration and citizenship benefits, promotes an awareness and understanding of citizenship, and ensures the integrity of the United States immigration system. These functions and processes include employment authorization, asylum, resident alien processing, and citizenship naturalization. USCIS OIT provides information technology (IT), expertise, and the strategic vision necessary to enable USCIS to deliver effective, efficient, and secure immigration services and products. OIT leads USCIS in the design, development, delivery, and deployment of IT services and solutions that are transforming the nation's immigration system. USCIS OIT has a continuing requirement for IT operations and maintenance (O&M) at locations nationwide and overseas. The NEON II contract will ensure USCIS can effectively meet its mission by providing highly skilled technical staff that can bring to life innovative technology solutions. The Contractor shall provide a broad range of direct IT support services at USCIS CONUS and OCONUS sites under this section. Site locations are contained in Draft Performance Work Statement (PWS) Attachment 1. The scope of customers and equipment the Contractor shall support includes the following: • CONUS and OCONUS Offices: approximately 230 domestic and 20 overseas sites • Supported users: ~27,000 • Desktops and laptops: ~ 41,111 • Printers and peripherals: ~25,000 • Servers: ~1,200 • Mobile Devices: ~15,000 The following outline lists the technical task areas associated with this requirement. For specific details, see the attached Draft PWS. • Service Desk Operations Services: o Service Desk Tier 0 – Tier 2 o Incident Management o Knowledge Management o Problem Management o Service Request Management - Specialized Support o Critical Incident Response Team (CIRT) • Field Support Services: o Deskside Support (CONUS/OCONUS) o Asset Inventory Support o Disposal Preparation Support o Encryption Services o Video Conferencing and Audio/Video (A/V) Operations and Maintenance (O&M) o Local On-Site Cabling o Infrastructure Implementation o Mobile Devices Services o Deployment Services o Server O&M o Training Support • Service Center Support Services • Account Management Services • Hardware Incident Resolution In addition to the above, there will be Transition and Program Management task areas associated with this requirement.","origin":"extract"},"notice_type":{"code":"r","label":"Sources Sought"},"schema_version":1,"solicitation_number":"70SBUR24I00000009","place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DE01"},{"dates":{"posted":"2024-03-26","response_deadline":{"raw":"2024-04-19T14:00:00-04:00","utc":"2024-04-19T18:00:00Z","date":"2024-04-19","time":"14:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/90aad2cd91394382b3db54196f06eb16/view"},"naics":{"codes":["541519"],"primary":"541519"},"title":"Information Technology User and Field Operations Support (NEON) II","agency":{"office":{"code":"70SBUR","name":"USCIS CONTRACTING OFFICE(ERBUR)"},"subtier":{"code":"7003","name":"US CITIZENSHIP AND IMMIGRATION SERVICES"},"department":{"code":"070","name":"HOMELAND SECURITY, DEPARTMENT OF"},"office_address":{"zip":"05495","city":"Williston","state":"VT","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-04-20","archive_type":"auto_custom"},"contacts":[{"name":"Andrew Fonda","role":"primary","email":"Andrew.R.Fonda@uscis.dhs.gov"},{"name":"Amir Hrnjic","role":"secondary","email":"Amir.Hrnjic@uscis.dhs.gov","phone":"8022887918"}],"base_type":{"code":"r","label":"Sources Sought"},"notice_id":"90aad2cd91394382b3db54196f06eb16","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"b03c98e4e3e06ef413e9c844fa6cbb2141942d93e4a60b59d42c5dd11f191eda","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"Thank you to all vendors who have responded to the initial RFI that was posted on December 11, 2023 with response due date of December 28, 2023. The purpose of RFI amendment #0001 is to gather additional information that is more specific to the technical aspect of the NEON II requirement. The questions are provided in the RFI Amendment # 70SBUR24I00000009_0001. Please see attached Amendment 0001 document \"RFI_70SBUR24I00000009_0001 NEON II\". This notice is issued solely for the purpose of conducting market research in accordance with Federal Acquisition Regulation (FAR) Part 10 and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations. No solicitation is being issued at this time and the Government makes no assertion that a solicitation will be issued. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract, nor do they affect a potential offeror's ability to respond to any future synopsis/solicitation, which may or may not follow or restrict the U.S. Government's eventual acquisition approach. Additionally, the U.S. Government is not obligated to, and will not provide reimbursement for any information that may be submitted in response to this notice. Respondents are solely responsible for all expenses associated with responding to this request for information. Respondents will not be notified of any results derived from a review of the information provided; however, information gathered may be used for future technical and acquisition purposes. Background & Scope: USCIS processes applications and petitions for immigration and citizenship benefits, promotes an awareness and understanding of citizenship, and ensures the integrity of the United States immigration system. These functions and processes include employment authorization, asylum, resident alien processing, and citizenship naturalization. USCIS OIT provides information technology (IT), expertise, and the strategic vision necessary to enable USCIS to deliver effective, efficient, and secure immigration services and products. OIT leads USCIS in the design, development, delivery, and deployment of IT services and solutions that are transforming the nation's immigration system. USCIS OIT has a continuing requirement for IT operations and maintenance (O&M) at locations nationwide and overseas. The NEON II contract will ensure USCIS can effectively meet its mission by providing highly skilled technical staff that can bring to life innovative technology solutions. The Contractor shall provide a broad range of direct IT support services at USCIS CONUS and OCONUS sites under this section. Site locations are contained in Draft Performance Work Statement (PWS) Attachment 1. The scope of customers and equipment the Contractor shall support includes the following: • CONUS and OCONUS Offices: approximately 230 domestic and 20 overseas sites • Supported users: ~27,000 • Desktops and laptops: ~ 41,111 • Printers and peripherals: ~25,000 • Servers: ~1,200 • Mobile Devices: ~15,000 The following outline lists the technical task areas associated with this requirement. For specific details, see the attached Draft PWS. • Service Desk Operations Services: o Service Desk Tier 0 – Tier 2 o Incident Management o Knowledge Management o Problem Management o Service Request Management - Specialized Support o Critical Incident Response Team (CIRT) • Field Support Services: o Deskside Support (CONUS/OCONUS) o Asset Inventory Support o Disposal Preparation Support o Encryption Services o Video Conferencing and Audio/Video (A/V) Operations and Maintenance (O&M) o Local On-Site Cabling o Infrastructure Implementation o Mobile Devices Services o Deployment Services o Server O&M o Training Support • Service Center Support Services • Account Management Services • Hardware Incident Resolution In addition to the above, there will be Transition and Program Management task areas associated with this requirement.","origin":"extract"},"notice_type":{"code":"r","label":"Sources Sought"},"schema_version":1,"solicitation_number":"70SBUR24I00000009","place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DE01"},{"dates":{"posted":"2024-03-26","response_deadline":{"raw":"2024-04-19T14:00:00-04:00","utc":"2024-04-19T18:00:00Z","date":"2024-04-19","time":"14:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/d5022568eed042639c8c4a44911aa0af/view"},"naics":{"codes":["541512"],"primary":"541512"},"title":"Information Technology User and Field Operations Support (NEON) II","agency":{"office":{"code":"70SBUR","name":"USCIS CONTRACTING OFFICE(ERBUR)"},"subtier":{"code":"7003","name":"US CITIZENSHIP AND IMMIGRATION SERVICES"},"department":{"code":"070","name":"HOMELAND SECURITY, DEPARTMENT OF"},"office_address":{"zip":"05495","city":"Williston","state":"VT","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-03-26","archive_type":"manual"},"contacts":[{"name":"Andrew Fonda","role":"primary","email":"Andrew.R.Fonda@uscis.dhs.gov"},{"name":"Amir Hrnjic","role":"secondary","email":"Amir.Hrnjic@uscis.dhs.gov","phone":"8028724687"}],"base_type":{"code":"r","label":"Sources Sought"},"notice_id":"d5022568eed042639c8c4a44911aa0af","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"e1ffa778718a2da160b1aae96d83df67957b02469934ba3725e6e82a509be062","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"This notice is issued solely for the purpose of conducting market research in accordance with Federal Acquisition Regulation (FAR) Part 10 and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations. No solicitation is being issued at this time and the Government makes no assertion that a solicitation will be issued. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract, nor do they affect a potential offeror's ability to respond to any future synopsis/solicitation, which may or may not follow or restrict the U.S. Government's eventual acquisition approach. Additionally, the U.S. Government is not obligated to, and will not provide reimbursement for any information that may be submitted in response to this notice. Respondents are solely responsible for all expenses associated with responding to this request for information. Respondents will not be notified of any results derived from a review of the information provided; however, information gathered may be used for future technical and acquisition purposes. Background & Scope: USCIS processes applications and petitions for immigration and citizenship benefits, promotes an awareness and understanding of citizenship, and ensures the integrity of the United States immigration system. These functions and processes include employment authorization, asylum, resident alien processing, and citizenship naturalization. USCIS OIT provides information technology (IT), expertise, and the strategic vision necessary to enable USCIS to deliver effective, efficient, and secure immigration services and products. OIT leads USCIS in the design, development, delivery, and deployment of IT services and solutions that are transforming the nation's immigration system. USCIS OIT has a continuing requirement for IT operations and maintenance (O&M) at locations nationwide and overseas. The NEON II contract will ensure USCIS can effectively meet its mission by providing highly skilled technical staff that can bring to life innovative technology solutions. The Contractor shall provide a broad range of direct IT support services at USCIS CONUS and OCONUS sites under this section. Site locations are contained in Draft Performance Work Statement (PWS) Attachment 1. The scope of customers and equipment the Contractor shall support includes the following: • CONUS and OCONUS Offices: approximately 230 domestic and 20 overseas sites • Supported users: ~27,000 • Desktops and laptops: ~ 41,111 • Printers and peripherals: ~25,000 • Servers: ~1,200 • Mobile Devices: ~15,000 The following outline lists the technical task areas associated with this requirement. For specific details, see the attached Draft PWS. • Service Desk Operations Services: o Service Desk Tier 0 – Tier 2 o Incident Management o Knowledge Management o Problem Management o Service Request Management - Specialized Support o Critical Incident Response Team (CIRT) • Field Support Services: o Deskside Support (CONUS/OCONUS) o Asset Inventory Support o Disposal Preparation Support o Encryption Services o Video Conferencing and Audio/Video (A/V) Operations and Maintenance (O&M) o Local On-Site Cabling o Infrastructure Implementation o Mobile Devices Services o Deployment Services o Server O&M o Training Support • Service Center Support Services • Account Management Services • Hardware Incident Resolution In addition to the above, there will be Transition and Program Management task areas associated with this requirement.","origin":"extract"},"notice_type":{"code":"r","label":"Sources Sought"},"schema_version":1,"solicitation_number":"70SBUR24I00000009","place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DE01"},{"dates":{"posted":"2024-05-03","response_deadline":{"raw":"2024-05-23T17:00:00-04:00","utc":"2024-05-23T21:00:00Z","date":"2024-05-23","time":"17:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/bb20e43b2d2444f0af34e923b3ddec6b/view"},"naics":{"codes":["541519"],"primary":"541519"},"title":"Information Technology User and Field Operations Support (NEON) II","agency":{"office":{"code":"70SBUR","name":"USCIS CONTRACTING OFFICE(ERBUR)"},"subtier":{"code":"7003","name":"US CITIZENSHIP AND IMMIGRATION SERVICES"},"department":{"code":"070","name":"HOMELAND SECURITY, DEPARTMENT OF"},"office_address":{"zip":"05495","city":"Williston","state":"VT","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-06-07","archive_type":"auto15"},"contacts":[{"name":"Andrew Fonda","role":"primary","email":"Andrew.R.Fonda@uscis.dhs.gov"},{"name":"Amir Hrnjic","role":"secondary","email":"Amir.Hrnjic@uscis.dhs.gov","phone":"8022887918"}],"base_type":{"code":"r","label":"Sources Sought"},"notice_id":"bb20e43b2d2444f0af34e923b3ddec6b","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"2034f97461aaf890909599d7f31cc5d68092e3875358d910be973fabcf5ba220","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Service (USCIS), Office of Information Technology (OIT), is conducting an Industry Day to highlight an upcoming project Information Technology User and Field Operations Support (NEON II), in order to solicit and gain industry input from all interested businesses having the capability to perform the work described below. This is an upcoming requirement and the award is anticipated in the 1st quarter of FY2026. No reimbursement will be made for any costs associated with travel or providing information in response to this announcement. For additional details please see enclosed Special Notice.","origin":"extract"},"notice_type":{"code":"s","label":"Special Notice"},"schema_version":1,"solicitation_number":"70SBUR24I00000009","place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DE01"},{"dates":{"posted":"2024-05-29","response_deadline":{"raw":"2024-06-11T14:00:00-04:00","utc":"2024-06-11T18:00:00Z","date":"2024-06-11","time":"14:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/6c0ac702e1cc4a3a9b244706cb982fb8/view"},"naics":{"codes":["541519"],"primary":"541519"},"title":"Information Technology User and Field Operations Support (NEON) II","agency":{"office":{"code":"70SBUR","name":"USCIS CONTRACTING OFFICE(ERBUR)"},"subtier":{"code":"7003","name":"US CITIZENSHIP AND IMMIGRATION SERVICES"},"department":{"code":"070","name":"HOMELAND SECURITY, DEPARTMENT OF"},"office_address":{"zip":"05495","city":"Williston","state":"VT","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-06-26","archive_type":"auto15"},"contacts":[{"name":"Andrew Fonda","role":"primary","email":"Andrew.R.Fonda@uscis.dhs.gov"},{"name":"Amir Hrnjic","role":"secondary","email":"Amir.Hrnjic@uscis.dhs.gov","phone":"8022887918"}],"base_type":{"code":"s","label":"Special Notice"},"notice_id":"6c0ac702e1cc4a3a9b244706cb982fb8","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"d76f24c5b1d0d83cdae0032063cfd94c91671c686c4ad4fc318a4f0d74519350","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"“The USCIS is cancelling the NEON II Industry Day that was being planned for June 13, 2024. The USCIS intends to reschedule and conduct the Industry Day in early September of 2024. Please continue to monitor Sam.ov for a separate announcement regarding this event.” The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Service (USCIS), Office of Information Technology (OIT), is conducting an Industry Day to highlight an upcoming project Information Technology User and Field Operations Support (NEON II), in order to solicit and gain industry input from all interested businesses having the capability to perform the work described below. This is an upcoming requirement and the award is anticipated in the 1st quarter of FY2026. No reimbursement will be made for any costs associated with travel or providing information in response to this announcement. For additional details please see enclosed Special Notice.","origin":"extract"},"notice_type":{"code":"s","label":"Special Notice"},"schema_version":1,"solicitation_number":"70SBUR24I00000009","place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DE01"},{"dates":{"posted":"2024-06-04","response_deadline":{"raw":"2024-06-19T14:00:00-04:00","utc":"2024-06-19T18:00:00Z","date":"2024-06-19","time":"14:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/604c703f93964e169c79e98ea4cccbfe/view"},"naics":{"codes":["541519"],"primary":"541519"},"title":"Information Technology User and Field Operations Support (NEON) II","agency":{"office":{"code":"70SBUR","name":"USCIS CONTRACTING OFFICE(ERBUR)"},"subtier":{"code":"7003","name":"US CITIZENSHIP AND IMMIGRATION SERVICES"},"department":{"code":"070","name":"HOMELAND SECURITY, DEPARTMENT OF"},"office_address":{"zip":"05495","city":"Williston","state":"VT","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-07-04","archive_type":"auto15"},"contacts":[{"name":"Andrew Fonda","role":"primary","email":"Andrew.R.Fonda@uscis.dhs.gov"},{"name":"Amir Hrnjic","role":"secondary","email":"Amir.Hrnjic@uscis.dhs.gov","phone":"8022887918"}],"base_type":{"code":"s","label":"Special Notice"},"notice_id":"604c703f93964e169c79e98ea4cccbfe","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"3c76f33a6917a6b7d008042625f1385e38a5e011d313b9d0f0d4d32fb995e2ec","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"UPDATE: USCIS is conducting an Industry Day on June 11, 2024, at 8:00 am ET. NEON II will be one of the requirements covered during this event. All interested vendors are encouraged to attend. For additional information about the upcoming Industry Day and how to register, please go to SAM.GOV public notification \"USCIS FY24 Industry Day\". Here is the link: https://sam.gov/opp/93c6a4c1915e40f58f37d1f274d1215f/view. “The USCIS is cancelling the NEON II Industry Day that was being planned for June 13, 2024. The USCIS intends to reschedule and conduct the Industry Day in early September of 2024. Please continue to monitor Sam.ov for a separate announcement regarding this event.” The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Service (USCIS), Office of Information Technology (OIT), is conducting an Industry Day to highlight an upcoming project Information Technology User and Field Operations Support (NEON II), in order to solicit and gain industry input from all interested businesses having the capability to perform the work described below. This is an upcoming requirement and the award is anticipated in the 1st quarter of FY2026. No reimbursement will be made for any costs associated with travel or providing information in response to this announcement. For additional details please see enclosed Special Notice.","origin":"extract"},"notice_type":{"code":"s","label":"Special Notice"},"schema_version":1,"solicitation_number":"70SBUR24I00000009","place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"product_service_code":"DE01"}],"due_at":"2024-04-19T18:00:00Z","due_date":"2024-04-19","closes_at":"2024-04-19T18:00:00Z","awardable":false,"dept_key":"d-070","dept_name":"HOMELAND SECURITY, DEPARTMENT OF","sub_key":"s-7003","sub_name":"US CITIZENSHIP AND IMMIGRATION SERVICES","office_key":"o-70SBUR","office_name":"USCIS CONTRACTING OFFICE(ERBUR)","state":"MD","county":"24033","county_name":"Prince George's County","city":"2412600","city_name":"Camp Springs","country":"USA","winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z","principal_notice_id":"604c703f93964e169c79e98ea4cccbfe","description":{"text":"UPDATE: USCIS is conducting an Industry Day on June 11, 2024, at 8:00 am ET. NEON II will be one of the requirements covered during this event. All interested vendors are encouraged to attend. For additional information about the upcoming Industry Day and how to register, please go to SAM.GOV public notification \"USCIS FY24 Industry Day\". Here is the link: https://sam.gov/opp/93c6a4c1915e40f58f37d1f274d1215f/view. “The USCIS is cancelling the NEON II Industry Day that was being planned for June 13, 2024. The USCIS intends to reschedule and conduct the Industry Day in early September of 2024. Please continue to monitor Sam.ov for a separate announcement regarding this event.” The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Service (USCIS), Office of Information Technology (OIT), is conducting an Industry Day to highlight an upcoming project Information Technology User and Field Operations Support (NEON II), in order to solicit and gain industry input from all interested businesses having the capability to perform the work described below. This is an upcoming requirement and the award is anticipated in the 1st quarter of FY2026. No reimbursement will be made for any costs associated with travel or providing information in response to this announcement. For additional details please see enclosed Special Notice.","html":null,"origin":"extract"},"contacts":[{"name":"Andrew Fonda","role":"primary","email":"Andrew.R.Fonda@uscis.dhs.gov"},{"name":"Amir Hrnjic","role":"secondary","email":"Amir.Hrnjic@uscis.dhs.gov","phone":"8022887918"}],"place_of_performance":{"zip":"20588","city":{"name":"Camp Springs"},"state":{"code":"MD"},"country":{"code":"USA"}},"office_address":{"zip":"05495","city":"Williston","state":"VT","country":"USA"},"naics_codes":["541519"],"award":null,"attachments":[],"awards":[],"related":[{"key":"70SBUR26Q00000116","latest_notice_id":"9af52dfa0faf487abfe8b42a0200ccee","title":"Home Country Support Services","solicitation_number":"70SBUR26Q00000116","notice_type":"k","first_type":"k","first_posted":"2026-09-17","last_posted":"2026-09-17","notices":1,"due_at":"2026-09-21T21:00:00Z","due_date":"2026-09-21","closes_at":"2026-09-21T21:00:00Z","awardable":true,"open":true,"dept_key":"d-070","dept_name":"HOMELAND SECURITY, DEPARTMENT OF","sub_key":"s-7003","sub_name":"US CITIZENSHIP AND IMMIGRATION SERVICES","office_key":"o-70SBUR","office_name":"USCIS CONTRACTING OFFICE(ERBUR)","naics":"561990","psc":"R499","set_aside":null,"state":"VT","county":"50007","county_name":"Chittenden County","city":"5000784475","city_name":"Williston","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-18T04:00:44.545196Z"}]}