# Telemaintenance Demo

Canonical: https://abierto.us/opportunities/6c43a27b6441422a81d59e09ee0dec14

- Notice type: Special notice
- Status: Closed. Deadline was March 26, 2025 at 12:00 PM EDT
- Department: Department of Defense
- Agency: Defense Health Agency (Dha)
- Contracting office: Defense Health Agency (Dha) (n-DEFENSEHEALTHAGENCYDHA)
- Place of performance: Frederick, Maryland
- County: Frederick County (FIPS 24021). https://abierto.us/counties/frederick-county-md-24021
- City: Frederick. https://abierto.us/cities/frederick-md-2430325
- First posted: February 21, 2025
- Last posted: February 21, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/6c43a27b6441422a81d59e09ee0dec14/view

## Description

Greetings!!

**What:** We seek a demonstration of telemaintenance hardware and software that can provide: Remote troubleshooting and support via interactive voice and video communication (“see what I see” maintenance support). Augmented Reality (AR) assistance with digital guidance (media, telestration, step-by-step instructions) overlaid onto real-world equipment through glasses or headsets.

**Where:**

**Ft Detrick, MD When:**

**March 26, 2025 Why:** A robust telemaintenance program could significantly reduce the volume of medical devices shipped to higher maintenance levels. Near-term impacts include precise troubleshooting, tele-mentoring of junior technicians, and higher confidence in expertise and parts required. Long-term effects could include greater proficiency, cost-effective training, and higher medical device readiness rates across the Army. Please click the link to sign-up for this demo event https://www.eventbrite.com/e/1236030503509?aff=oddtdtcreator Please call me to set up a demo time or for any other questions!!!

## Publications

- February 21, 2025: Special notice, due March 26, 2025 at 12:00 PM EDT. Notice 6c43a27b6441422a81d59e09ee0dec14. https://sam.gov/workspace/contract/opp/6c43a27b6441422a81d59e09ee0dec14/view

## Points of contact

- Steve Burrows, judson.s.burrows.civ@health.mil, 3016198538

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/6c43a27b6441422a81d59e09ee0dec14.