# Microsoft Unified Support Services

Canonical: https://abierto.us/opportunities/692m1519a00001692m1524ftbd

- Solicitation number: 692M15-19-A-00001-692M15-24-F-TBD
- Notice type: Justification
- Status: Awarded to Microsoft Corporation
- Department: Department of Transportation
- Agency: Federal Aviation Administration
- Contracting office: 692M15 Acquisition & Grants, AAQ600 (692M15)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA10 Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
- Place of performance: Salt Lake City, Utah
- County: Salt Lake County (FIPS 49035). https://abierto.us/counties/salt-lake-county-ut-49035
- City: Salt Lake City. https://abierto.us/cities/salt-lake-city-ut-4967000
- First posted: January 3, 2024
- Last posted: January 3, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/173fd8c881cb44faaa6e89ada0a4f4bc/view

## Description

In accordance with Section 3.2.2.4 of the Federal Aviation Administration (FAA) Acquisition Management System (AMS), this announcement is made to inform industry of the FAA’s decision to use single source procedures to issue an order under Blanket Purchase Agreement (BPA) 692M15-19-A-00001 with Microsoft Corporation for the FAA’s Unified Support Services renewal for the FAA’s Office Government Community Cloud (O365 GCC).

Microsoft Corporation is the OEM for the software products requiring support and its Unified Support employees are the only technicians capable of accessing proprietary operating systems information and application code in M365 products to provide timely software upgrades/enhancements, technical support and software troubleshooting assistance with the level of expertise necessary to provide the response needed to avoid negative impact to the FAA's operational mission.

## Award on USAspending

- Recipient: Microsoft Corporation (UEI FMVPEWNJGLM1)
- Contract: 692M1519A00001
- Obligated: $0.00
- Link: award number 692M1519A00001 equals the contract number; same awarding office 692M15 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_692M1519A00001_6920/


## Publications

- January 3, 2024: Justification. Notice 173fd8c881cb44faaa6e89ada0a4f4bc. https://sam.gov/workspace/contract/opp/173fd8c881cb44faaa6e89ada0a4f4bc/view

## Points of contact

- Valerie Rinaldt, valerie.rinaldt@faa.gov, 6094855970

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/692m1519a00001692m1524ftbd.