# Enterprise Logistics Information Technology (ELITE) Software Maintenance

Canonical: https://abierto.us/opportunities/500214195

- Solicitation number: 500214195
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was September 22, 2025 at 9:00 AM EDT
- Department: Department of the Treasury
- Agency: Internal Revenue Service
- Contracting office: Taxpayer Focused Support (2043FY)
- NAICS: 541511 Custom Computer Programming Services
- Product or service code: DE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- Place of performance: Bloomington, Illinois
- County: McLean County (FIPS 17113). https://abierto.us/counties/mclean-county-il-17113
- City: Bloomington. https://abierto.us/cities/bloomington-il-1706613
- First posted: September 15, 2025
- Last posted: September 15, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/79f2dfa530f4497680daef5fe6318034/view

## Description

The Internal Revenue Service (IRS) Office of the Chief Procurement Officer (OCPO), Taxpayer Focused Division intends to award a firm-fixed price order for Enterprise Logistics Information Technology (Elite) Software Maintenance which includes a 12- month base period and one 12-month option period.

This is a sole source action with Softeon, Inc., of Reston, Virginia for the software maintenance of the ELITE inventory and distribution system., which was determined to be the only source capable of providing the required software maintenace. The proposed contract action is for services for which the Government intends to solicit and negotiate with only one source under the authority of FAR 6.302-1 in compliance with FAR 13.5 procedures.

Interested parties may identify their interest and capability to respond to the requirement, or by submitting capability statements. This notice of interest is not a request for competitive quotes. Offerors must be registered in SAM and all responsible sources may submit a quotation which, if timely received, will be considered by the Agency. Quotes are due no later than the response date in the posting. Responses/offers shall be submitted electronically, PDF or MS Word Format to email address in the posting.

This is an all-or-none requirement and partial quotes will be deemed unresponsive and will not be evaluated. The Government will award on a single purchase order to the responsible Offeror whose offer conforms to the requirements as stated in the Solicitation. Any amendment(s) issued to this Request for Quote (RFQ) will be published on this website. Therefore, it is the Offeror's responsibility to visit this website frequently for updates on this procurement. No telephone requests.

## Publications

- September 15, 2025: Combined synopsis and solicitation, due September 22, 2025 at 9:00 AM EDT. Notice 79f2dfa530f4497680daef5fe6318034. https://sam.gov/workspace/contract/opp/79f2dfa530f4497680daef5fe6318034/view

## Points of contact

- Ingrid Harris, ingrid.a.harris@irs.gov
- James Tryniak, James.M.Tryniak@irs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/500214195.
