# JAMF Brand Name Software Maintenance & Technical Support Canonical: https://abierto.us/opportunities/5000192111 - Solicitation number: 5000192111 - Notice type: Sources sought - Status: Closed. Deadline was July 3, 2024 at 11:00 AM EDT - Department: Department of the Treasury - Agency: Internal Revenue Service - Contracting office: Department of Treasury IRS (209217) - NAICS: 334111 Electronic Computer Manufacturing - Product or service code: 7E20 Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content. - Place of performance: Washington, District of Columbia - County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001 - City: Washington. https://abierto.us/cities/washington-dc-1150000 - First posted: July 1, 2024 - Last posted: July 1, 2024 - SAM.gov: https://sam.gov/workspace/contract/opp/9021cb480d724db38aff8d3adb375187/view ## Description The Internal Revenue Service (IRS) administers America’s tax laws and collects revenues that fund most government operations and public services. Each year, IRS employees make hundreds of millions of contacts with American taxpayers and businesses. The IRS and its employees represent the face of government to more U.S. citizens than any other agency. IRS is divided into three commissioner-level organizations, with its main functions in four operating divisions: Large & Mid-Size Business (LMSB), Small Business / Self- Employed (SB/SE), Wage and Investment (W&I), and Tax Exempt & Government Entities (TE/GE). The agency currently employs nearly 105,000 employees. And owns about 110,000 laptops/desktops, 10,000 servers and currently to include 500 MacBooks. The new MacBooks will require professional assessment security, staff, and user testing. IRS provides service to millions of taxpayers to help them understand and meet their tax obligations. We also deter people inclined to evade their responsibilities and vigorously pursue those who violate tax laws. Service and enforcement are equally important priorities for the IRS. We are committed both to providing excellent service to taxpayers and enforcing America’s tax laws in a balanced manner. Since enactment of the Restructuring and Reform Act of 1998 (RRA98), we have made significant progress in improving our service, especially in areas of telephone and electronic tax administration. While our commitment to service continues, we also must sharpen our focus on enforcement. The IRS aspires to be a 21st century agency with the human capital and technology capabilities to effectively and efficiently collect the taxes owed with the least disruption and burden to taxpayers ## Publications - July 1, 2024: Sources sought, due July 3, 2024 at 11:00 AM EDT. Notice 9021cb480d724db38aff8d3adb375187. https://sam.gov/workspace/contract/opp/9021cb480d724db38aff8d3adb375187/view ## Points of contact - Rickey N Lawrence II, rickey.n.lawrenceii@irs.gov --- Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/5000192111.