# NPDB Customer Support Program Operations Center (CSPOC) Bridge

Canonical: https://abierto.us/opportunities/47qtcc26dw04275r60227f80003

- Solicitation number: 47QTCC26DW042_75R60227F80003
- Notice type: Justification
- Status: Awarded to Sparksoft Corporation
- Department: Department of Health and Human Services
- Agency: Health Resources and Services Administration
- Contracting office: HRSA Headquarters (75R602)
- NAICS: 541611 Administrative Management and General Management Consulting Services
- Product or service code: DE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- Place of performance: Columbia, Maryland
- County: Howard County (FIPS 24027). https://abierto.us/counties/howard-county-md-24027
- City: Columbia. https://abierto.us/cities/columbia-md-2419125
- First posted: November 3, 2026
- Last posted: November 3, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/706db4d43a4e4c3ea12df0237a67eaf7/view

## Description

The purpose of this requirement is to provide customer service and program operations support for the NPDB program, which will include web content development, general Call Center and email support to the NPDB users on all NPDBrelated issues, questions, or concerns, NPDB program operations support, and outreach.

## Award on USAspending

- Recipient: Sparksoft Corporation (UEI JXL3M7N4DWX5)
- Contract: 47QTCC26DW042
- Obligated: $0.00
- Competition: Full and Open Competition After Exclusion of Sources, 293 offers received
- Link: award number 47QTCC26DW042 equals the contract number; awarding office not confirmed (medium confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_47QTCC26DW042_4732/


## Open now in the same industry

19 open in NAICS 541611.

- Contractor-Hosted Fully Integrated Records Facility (FIRF) IDIQ (75F40126R00009), due November 5, 2026 at 2:00 PM EST. https://abierto.us/opportunities/75f40126r00009
- Hospital Communications Support (RFQHT001426QE048), due November 9, 2026 at 3:00 PM EST. https://abierto.us/opportunities/rfqht001426qe048
- RFI Comprehensive Medical Review & Audit Support (140D0427Q0883), due November 13, 2026 at 12:00 PM EST. https://abierto.us/opportunities/140d0427q0883

## Publications

- November 3, 2026: Justification. Notice 706db4d43a4e4c3ea12df0237a67eaf7. https://sam.gov/workspace/contract/opp/706db4d43a4e4c3ea12df0237a67eaf7/view

## Points of contact

- Jason Bonilla, JBonilla@hrsa.gov, 3019454166

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/47qtcc26dw04275r60227f80003.