# IT Help Desk Services

Canonical: https://abierto.us/opportunities/47qfda22f0026

- Solicitation number: 47QFDA22F0026
- Notice type: Justification
- Status: Awarded to 22ND Century Technologies, Inc.
- Department: General Services Administration
- Agency: Federal Acquisition Service
- Contracting office: GSA FAS Aas Region 9 (47QFPA)
- NAICS: 541513 Computer Facilities Management Services
- Product or service code: R707 Contract, Procurement, and Acquisition Support Services
- Place of performance: JB Andrews, Maryland
- County: Prince George's County (FIPS 24033). https://abierto.us/counties/prince-george-s-county-md-24033
- First posted: June 25, 2024
- Last posted: June 25, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/f8c5085ca52748e5a22b9f9f0a7bfcaf/view

## Description

This requirement includes maintenance, customer service, and training services support, to the ANGRC campus and alternate locations. The contractor is responsible for ensuring the ongoing availability and effectiveness of ANGRC IT Help Desk services to the end users across the campus. This requirement encompasses support of services in the event of a Continuity of Operations (COOP) activation or exercise.

Locally and remotely, the services align to the network services associated with the Non-Classified Internet Protocol Network (NIPRNet) and the Secret Internet Protocol Router Network (SIPRNet) system. The services needed provide the continued uninterrupted support necessary to sustain this mission critical Air National Guard support. This requirement includes maintenance, customer service, and training services support, to the ANGRC campus and alternate locations.

The contractor is responsible for ensuring the ongoing availability and effectiveness of ANGRC IT Help Desk services to the end users across the campus. This requirement encompasses support of services in the event of a Continuity of Operations (COOP) activation or exercise. Locally and remotely, the services align to the network services associated with the Non-Classified Internet Protocol Network (NIPRNet) and the Secret Internet Protocol Router Network (SIPRNet) system.

The services needed provide the continued uninterrupted support necessary to sustain this mission critical Air National Guard support. This task order modification is being executed to incorporate the FAR Clause 52.217-8, “Option to Extend Services” into this task order.

This clause will allow up to a 6-month extension in order for GSA to continue with their acquisition strategy to make a timely award, which is projected to be awarded by 25 July 2024. With the 25 July 2024 projected award date, GSA intends to only fund the first two (2) months of the six (6) months available via the 52.217-8 clause.

## Award on USAspending

- Recipient: 22ND Century Technologies, Inc. (UEI QT2VZ9L1VPQ1)
- Contract: 47QFDA22F0026 under GS00Q17GWD2000, delivery order
- Obligated: $1,479,259.23, current value $10,566,622
- Competition: Full and Open Competition After Exclusion of Sources, 1 offers received
- Link: solicitation number 47QFDA22F0026 was reused as the contract number; same sub-agency 4732 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_47QFDA22F0026_4732_GS00Q17GWD2000_4732/


## Publications

- June 25, 2024: Justification. Notice f8c5085ca52748e5a22b9f9f0a7bfcaf. https://sam.gov/workspace/contract/opp/f8c5085ca52748e5a22b9f9f0a7bfcaf/view

## Points of contact

- Mike Banks, michael.banks@gsa.gov, 5203960122
- Jesse Martinez, jesse.martinez@gsa.gov, 619-742-8455

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/47qfda22f0026.