# Tele Hall Town Services

Canonical: https://abierto.us/opportunities/36c25724q0340

- Solicitation number: 36C25724Q0340
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was February 20, 2024 at 1:00 PM EST
- Department: Department of Veterans Affairs
- Contracting office: 257-Network Contract Office 17 (36C257)
- NAICS: 517121 Telecommunications Resellers
- Product or service code: DE10 End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
- Place of performance: Duncanville, Texas
- County: Dallas County (FIPS 48113). https://abierto.us/counties/dallas-county-tx-48113
- City: Duncanville. https://abierto.us/cities/duncanville-tx-4821628
- First posted: February 9, 2024
- Last posted: February 9, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/805cefcde3c340c49dae1b7691d6a6b6/view

## Description

An online Veteran and employee town hall engagement platform with integrated telephony that allows executive leaders to continuously receive input from Veterans and employees and provide feedback on an expedited basis using the Software as a Service delivery model. Utilization of push/pull technology for a town hall platform will allow organizational leaders to conduct regular real-time crowdsourcing with groups of Veterans and employees and receive their direct input and insights for continuous process enhancement. Utilization of an IDIQ contract will allow for reasonable iterations of a maximum 4 town hall events per year as determined based on management need.

## Publications

- February 9, 2024: Combined synopsis and solicitation, due February 20, 2024 at 1:00 PM EST. Notice 805cefcde3c340c49dae1b7691d6a6b6. https://sam.gov/workspace/contract/opp/805cefcde3c340c49dae1b7691d6a6b6/view

## Points of contact

- Shannon Robinson, shannon.robinson3@va.gov, 9315427887
- Tommy Haire, Tommy.haire@va.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25724q0340.