# Switchboard Operator Services

Canonical: https://abierto.us/opportunities/36c25625q0893

- Solicitation number: 36C25625Q0893
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was June 11, 2025 at 2:00 PM EDT
- Department: Department of Veterans Affairs
- Contracting office: 256-Network Contract Office 16 (36C256)
- NAICS: 561 Administrative and Support Services
- Product or service code: DD01 Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
- Set-aside: Service-disabled veteran-owned small business set-aside
- Place of performance: H, Texas
- County: Harris County (FIPS 48201). https://abierto.us/counties/harris-county-tx-48201
- First posted: May 22, 2025
- Last posted: May 22, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/2e77f7ce9d6244468f8d05e1057fd235/view

## Description

Switchboard Operators are required at the MEDVAMC in Houston TX. See Solicitation and all other documentation attached.

## Publications

- May 22, 2025: Combined synopsis and solicitation, due June 11, 2025 at 2:00 PM EDT. Notice 2e77f7ce9d6244468f8d05e1057fd235. https://sam.gov/workspace/contract/opp/2e77f7ce9d6244468f8d05e1057fd235/view

## Points of contact

- Oney.kelly@va.gov, Oney.kelly@va.gov, 713-350-2940

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25625q0893.