# Switchboard Operator Services- 36C256-25-AP-1746

Canonical: https://abierto.us/opportunities/36c25625q0511

- Solicitation number: 36C25625Q0511
- Notice type: Sources sought
- Status: Closed. Deadline was February 20, 2025 at 2:00 PM EST
- Department: Department of Veterans Affairs
- Contracting office: 256-Network Contract Office 16 (36C256)
- NAICS: 561421 Telephone Answering Services
- Product or service code: DD01 Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
- Place of performance: Houston, Texas
- County: Harris County (FIPS 48201). https://abierto.us/counties/harris-county-tx-48201
- City: Houston. https://abierto.us/cities/houston-tx-4835000
- First posted: February 14, 2025
- Last posted: February 14, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/89ef4a2a81bf4ba58db757567b520bc6/view

## Description

The Michael E. Debakey Veteran Affairs Medical Center (MEDVAMC) hereby issues the following Request Information (RFI). This RFI is to seek contractors with the capability to provide all labor, supervision, transportation, and other items/services necessary to perform Telephone Operator Switchboard services in accordance with the draft Performance Work Statement. The Government is requesting responses from contractors with the capability to provide these services at the Houston MEDVAMC. The applicable North American Industry Classification code for this procurement is 561421 and the business size standard is $15 Million.

## Publications

- February 14, 2025: Sources sought, due February 20, 2025 at 2:00 PM EST. Notice 89ef4a2a81bf4ba58db757567b520bc6. https://sam.gov/workspace/contract/opp/89ef4a2a81bf4ba58db757567b520bc6/view

## Points of contact

- Lekeicia.anderson@va.gov, Lekeicia Anderson-Spight, Lekeicia.Anderson@va.gov, 713-791-1414

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25625q0511.