# switchboard services

Canonical: https://abierto.us/opportunities/36c25624q1189

- Solicitation number: 36C25624Q1189
- Notice type: Award notice (first published as sources sought)
- Status: Awarded to Innovation at Work Inc. for $2,178,935.64
- Department: Department of Veterans Affairs
- Contracting office: 256-Network Contract Office 16 (36C256)
- NAICS: 561421 Telephone Answering Services
- Product or service code: R699 Other Administrative Support Services
- Set-aside: Service-disabled veteran-owned small business set-aside
- County: Harrison County (FIPS 28047). https://abierto.us/counties/harrison-county-ms-28047
- City: Biloxi. https://abierto.us/cities/biloxi-ms-2806220
- First posted: July 23, 2024
- Last posted: March 3, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/0aa9c03cde164c78bb23ad7e9cb1eff2/view

## Description

Switchboard Operator Services

## Award on USAspending

- Recipient: Innovation at Work Inc. (UEI FBFALR6EY3V4)
- Contract: 36C25625P0017, purchase order
- Obligated: $0.00
- Competition: Competed Under SAP, 9 offers received
- Link: solicitation number 36C25624Q1189 equals the FPDS solicitation identifier; same awarding office 36C256 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C25625P0017_3600_-NONE-_-NONE-/


## Publications

- July 23, 2024: Sources sought, due July 26, 2024 at 1:00 PM EDT. Notice 19f5d8beddee449d9608f40b1bde4f05. https://sam.gov/workspace/contract/opp/19f5d8beddee449d9608f40b1bde4f05/view
- August 9, 2024: Solicitation, due August 23, 2024 at 1:00 PM EDT. Notice 61c4420f7b56464f98d43984dc051771. https://sam.gov/workspace/contract/opp/61c4420f7b56464f98d43984dc051771/view
- August 15, 2024: Solicitation, due August 23, 2024 at 1:00 PM EDT. Notice d17117fc69ba4b079adfd9f26294f2bd. https://sam.gov/workspace/contract/opp/d17117fc69ba4b079adfd9f26294f2bd/view
- March 3, 2025: Award notice. Notice 0aa9c03cde164c78bb23ad7e9cb1eff2. https://sam.gov/workspace/contract/opp/0aa9c03cde164c78bb23ad7e9cb1eff2/view

## Points of contact

- Tina Harris, Contracting Officer, tina.harris3@va.gov, 228-523-5066

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25624q1189.