# Digital Voice Recording & Logging System

Canonical: https://abierto.us/opportunities/36c25226q0677

- Solicitation number: 36C25226Q0677
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was September 11, 2026 at 4:00 PM EDT
- Department: Department of Veterans Affairs
- Contracting office: 252-Network Contract Office 12 (36C252)
- NAICS: 334310 Audio and Video Equipment Manufacturing
- Product or service code: 5835 Sound Recording and Reproducing Equipment
- Set-aside: Total small business set-aside
- Place of performance: Milwaukee, Wisconsin
- First posted: September 1, 2026
- Last posted: September 9, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/572229ce907242abbcad0e900f5a9b53/view

## Description

The Department of Veterans Affair's, Clement J. Zablocki VA Medical Center (Milwaukee, WI) and Milo C. Huempfner Green Bay VA Health Care Center (Green Bay, WI), Police Services, intend to procure a NICE Inform Digital Recording System to support compliant, secure, and reliable recording of emergency communications within the VA Police dispatch environment.

The requirement includes, but is not limited to:

• NICE Inform digital recording hardware and software components

• Licenses, integrations, and configuration for VA Police dispatch operations

• Installation, implementation, and system testing

• User training for VA Police personnel

• Warranty, maintenance, and technical support

• Any required accessories, connectivity, or compatible components necessary for full operational capability

This is a 100% small business set aside solicitation. Only offerors providing quotes with a BRAND NAME OR EQUAL system will be considered. The government anticipates awarding a Firm Fixed Priced (FFP) contract.

This solicitation has been amended on 9/4/2026 to include a Statement of Work (SOW) and responses to questions received from potential vendors. Please review the SOW and Q&A responses before submitting your quotes. Award will be made to the lowest priced, technically acceptable (LPTA) quoter.

## Attachments

- [S02 36C25226Q0677 NICE Inform Digital Voice Logging System.docx](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/49d412ef3d20444bb51b253622248dc7/download)

## Publications

- September 1, 2026: Combined synopsis and solicitation, due September 9, 2026 at 4:00 PM EDT. Notice 24dbe58c78514896a36e758aa7bb390e. https://sam.gov/workspace/contract/opp/24dbe58c78514896a36e758aa7bb390e/view
- September 4, 2026: Combined synopsis and solicitation, due September 9, 2026 at 4:00 PM EDT. Notice 74a79997b11545aa84fe179598dc2879. https://sam.gov/workspace/contract/opp/74a79997b11545aa84fe179598dc2879/view
- September 9, 2026: Combined synopsis and solicitation, due September 11, 2026 at 4:00 PM EDT. Notice 572229ce907242abbcad0e900f5a9b53. https://sam.gov/workspace/contract/opp/572229ce907242abbcad0e900f5a9b53/view

## Points of contact

- Brittney Braswell, brittney.braswell@va.gov
- Steven MacDonald, steven.macdonald@gmail.com

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25226q0677.