# Intent to Sole Source - VoiceOver PRO License, Maintenance, and Support at Edward Hines, Jr. VA Hospital and Clement J. Zablocki VA Medical Center

Canonical: https://abierto.us/opportunities/36c25226q0469

- Solicitation number: 36C25226Q0469
- Notice type: Special notice
- Status: Closed. Deadline was May 15, 2026 at 11:00 AM EDT
- Department: Department of Veterans Affairs
- Contracting office: 252-Network Contract Office 12 (36C252)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DE10 End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
- First posted: May 11, 2026
- Last posted: May 11, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/4469619f0cb143b58f440eb72bdcccd6/view

## Description

Under Statutory Authority 41 U.S.C. 4106(c) the VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with GovSmart, Inc. for VoiceOver equipment maintenance and software licensing. The contractor will be responsible for maintaining equipment associated equipment and providing current licenses for the Milwaukee VAMC and Hines VA Hospital. The Government intends to negotiate a one-year order with four option years.

GovSmart, Inc. is the only authorized provider to the Government recognized by the original manufacturer, Voicebrook. This acquisition is conducted under the authority of 41 U.S.C. 4106(c) order against multiple award schedule as implemented in FAR 16.505, only one responsible source and no other supplies or services will satisfy agency requirements. This will be a firm fixed price contract for a one-year service with four option years.

The NAICS Code is 541519. This Notice of Intent is not a request for competitive quotes. No solicitation documents are available, and telephone requests will not be honored. However, if a firm believes it can meet the requirements it must furnish information about its products and services, as well as references from other customers who are using these products and service to the Contract Specialist by 10:00AM (Central Time) on 05/15/2026.

SUPPORTING DOCUMENTATION MUST INCLUDE CONFIRMATION FROM VOICEBROOK THAT THE CONTRACTOR IS AN AUTHORIZED GOVERNMENT PROVIDER. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirements. Responses received will be evaluated; however, a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government.

If no responses are received, the Government will proceed with the sole source negotiation with the GovSmart, Inc. Capability statements shall be submitted by email only as a MS Word or Adobe PDF attachment to Justin.Lemke@va.gov. TELEPHONIC INQUIRIES WILL NOT BE ACCEPTED.

## Publications

- May 11, 2026: Special notice, due May 15, 2026 at 11:00 AM EDT. Notice 4469619f0cb143b58f440eb72bdcccd6. https://sam.gov/workspace/contract/opp/4469619f0cb143b58f440eb72bdcccd6/view

## Points of contact

- Lemke, Justin, Contract Specialist, Justin.Lemke@va.gov, 414-844-4800 ext. 40193

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25226q0469.
