# Vocera Communication Support Services - Cincinnati, Dayton, Chillicothe, Columbus VAMCs

Canonical: https://abierto.us/opportunities/36c25027q0027

- Solicitation number: 36C25027Q0027
- Notice type: Sources sought
- Status: Closed. Deadline was October 23, 2026 at 12:00 PM EDT
- Department: Department of Veterans Affairs
- Contracting office: 250-Network Contract Office 10 (36C250)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA10 Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
- Who can bid, by location: Location not published. The notice publishes no state, city or site; its documents may.
- First posted: October 9, 2026
- Last posted: October 9, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/4bc80c8282754855967da3a5dcd44d04/view

## Description

The Network Contracting Office (NCO-10) is seeking vendors to perform the following services, Vocera Communication Support Services, to Cincinnati, Dayton, Chillicothe, and Columbus VA Medical Centers.Â 

This isÂ a SourcesÂ Sought to seek capable sources and request industry feedback ONLY. This notice does not constitute a commitment by the Government.Â Interested parties are asked to answer questions below AND submit capability statement that clearly and convincingly identifies their ability to fulfill the requirements.Â 

Detailed capabilities statement and answers to questions below must be submitted by email to Contract Specialist Kevin Cytraus at Kevin.Cytrausa@VA.gov in an electronic format, no later than 1200 EST 12:00 PM EST | October 23, 2026.Â 

As part of market research, this Sources Sought is to determine if there exists an adequate number of qualified interested contractors capable of providing the requirement. Industry feedback to the information below is requested to ensure the VA has not created a  defacto sole source  requirement. The Government may use the responses to this Sources Sought for information and planning purposes.Â 

DRAFT SCOPE
Â 
Cincinnati, Dayton, Chillicothe, and Columbus VAMCs have a continued need for the utilization ofÂ Vocera Premier SupportÂ a comprehensive suite of full-service support services. The products, Vocera Enterprise Licenses, and Vocera Premier Support includes all Vocera software upgrades, maintenance, labor, and phone support, to maintain the operation of the Vocera paging system. Â 
We are proposing a Base + 4 (4-year) Ordering Periods contract for this requirement.Â 

QUESTIONS FOR INDUSTRY

Question #1:Â 
Response, are you interested in providing a quote for this requirement? Yes / No (choose one)Â 

Question #2:Â 
Response: If your firm is a small business, please provide the following:Â 
Please provide your company name, address, UEI and primary point of contact information.Â 
SBA Certifications, if any regarding the socio-economic status of your company including, SDVOSB, VOSB, WOSB, EDWOSB, HUB, 8A, Small Business, etc.Â 

Question #3:Â 
Are you currently an authorized Vocera (Stryker Corporation) Channel Partner / Authorized Reseller?
Are you able to provide proof of Vocera Partnership authorization?Â 

Question #4:Â 
Are you currently capable of providing 24 hour / 7 days per week phone support coverage?

Question #5:Â 
Please describe your firm s typical approach to performingÂ the requested support services. As part of yourÂ capability statement, you may include information on what portions of the work your firm normally performs in-house versus what portions are commonly subcontracted. This information is forÂ market-researchÂ purposes only and will help the Government understand industry practices and self-performance capabilities.Â 

CAPABILITY STATEMENT

Please provide your capability statement, which adequately supports this requirement.Â 

The applicable NAICS code for this requirement is NAICS 541519: Other Computer Related ServicesÂ 
Size Standard of $34.0 Million Dollars. The Product Service Code is DA10: IT and Telecom   Business/Application/Application Development Software as a Service.Â 

Businesses of all sizes are encouraged to respond; however, each respondent must clearly identify their business size in their capabilities statement and answer questions above.Â 

This Sources Sought is only for the purpose of identifying potential sources as part of market research. No Request for Proposal (RFP), Quote (RFQ), or Invitation for Bid (IFB) exists. Responses toÂ thisÂ Sources Sought are not quotes, proposals, or bids on which the VA can issue any contract. This Notice is issued for information and planning purposes only and doesÂ not itselfÂ constitute an RFP, RFQ or IFB. The Government does not intend to award a contract based only on responses to this Sources Sought. Responses to the notice will not be returned. Responders are solely responsible for all expenses associated with responding to this Sources Sought. The VA will not pay for information received in response to this Notice. Do not submit pricing information in response to this Notice.

## Attachments

- [36C25027Q0027.docx](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/2a75e4443a304346b4cc9ad6ef7d0c2a/download)
- [36C25027Q0027.docx](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/64c7be3fd80f48bdb11ecaf1515b3ade/download)

## Open now in the same industry

36 open in NAICS 541519.

- New Action: TIC Application Firewall Maintenance Renewal (VA-27-00009587) (36C10B26Q0822), due November 2, 2026 at 10:00 AM EST. https://abierto.us/opportunities/36c10b26q0822
- Quantum Scalar Tape Library Support - BRAND NAME OR EQUAL (7/1/2026 - 6/31/2027) ELMT STANDALONE (80NSSC27940543Q), due November 4, 2026 at 1:00 PM EST. https://abierto.us/opportunities/80nssc27940543q
- 495 - PowerScribe 360 and Upgrade - Three-Year IDIQ - PoP 11-11-26 to 11-10-29 (36C25927R0001), due November 5, 2026 at 12:00 PM EST. https://abierto.us/opportunities/36c25927r0001

## Publications

- October 9, 2026: Sources sought, due October 23, 2026 at 12:00 PM EDT. Notice 053ae78413964d55adcf8cabb5871352. https://sam.gov/workspace/contract/opp/053ae78413964d55adcf8cabb5871352/view
- October 9, 2026: Sources sought, due October 23, 2026 at 12:00 PM EDT. Notice 4bc80c8282754855967da3a5dcd44d04. https://sam.gov/workspace/contract/opp/4bc80c8282754855967da3a5dcd44d04/view

## Points of contact

- Kevin Cytraus, Contracting Officer, Kevin.Cytraus@VA.gov, 513-559-3720

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25027q0027.
