# NICE Digital Voice Logging System, Indianapolis VAMC

Canonical: https://abierto.us/opportunities/36c25024q0255

- Solicitation number: 36C25024Q0255
- Notice type: Award notice (first published as combined synopsis and solicitation)
- Status: Awarded to Word Systems, LLC for $38,832.00
- Department: Department of Veterans Affairs
- Contracting office: 250-Network Contract Office 10 (36C250)
- NAICS: 561621 Security Systems Services (except Locksmiths)
- Product or service code: 7J20 Hardware and perpetual software licenses for IT Security products providing Continuous Diagnostics and Mitigation (CDM) for real-time operational security such as vulnerability scanning, cyber security, managing firewalls, intrusion prevention systems, and security information and event management (SIEM). Also covers IT Disaster Recovery tools to enable backup and recovery; dedicated failover facilities, generators, UPS systems.
- County: Marion County (FIPS 18097). https://abierto.us/counties/marion-county-in-18097
- City: Indianapolis. https://abierto.us/cities/indianapolis-in-1836003
- First posted: January 22, 2024
- Last posted: January 24, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/826f55c2bc5b414cbcc4dfda9fb741f4/view

## Description

**VHAPG Part 813.106 Simplified Acquisition Procedures:**

**Soliciting from a Single Source Attachment 1:** Single Source Justification for SAP under the SAT Last Updated: 02/01/22 Page 1 of 1 DEPARTMENT OF VETERANS AFFAIRS Justification for Single Source Awards IAW FAR 13.106-1 For Over Micro-Purchase Threshold but Not Exceeding the SAT ($250K)

**Acquisition Plan Action ID:**

**36C250-24-AP-0295 Contracting Activity:** Department of Veterans Affairs, Network Contracting Office 10, located at 260 E. University Avenue, Floor 2, Cincinnati, OH 45219-2356, in support of VISN 10, Richard L. Roudebush (RLR) VA Medical Center (VAMC), 1481 West 10th Street, Indianapolis, IN 46202-2803.

**2237 #:** 583-24-1-179-0052. Brief Description of Supplies/ Services required and the intended use/Estimated Amount: The RLR VAMC Police Service is seeking supplies/services required to upgrade its current Digital Voice Logging System. Those supplies/services include:

RA-NPS-INF-ADT-SHORT Analog/Digital/Trunk Short length PCI-E interface board (NO CABLE included) Qty of 2 RA-NPS-MY MySQL Server license (Standard Edition) Qty of 2 RA-NPS-SQL2 - MS SQL 2019 64-bit User Client Access License Qty of 2 RA-NPS-SQL MS SQL 2019 64-bit Server Client Access License Qty of 2 RA-NPS-INF-PROF-1CH 1 Primary Inform Professional Audio channel license, including Inform Professional Qty 10 RA-PS-MAINT-NICE-IND-STD-PS Public Safety Maintenance Agreement for NICE products Qty of 1 RA-RA-PS-MAINT-NICE-IND-SA-PS - Software Assurance for 1 Year Qty of 1 HP-DL HP 2U Server (Xeon 2.4, 2x2TB RAID1, 32GB, Redundant PS, 4-Post Rack Rails, MS SVR STD) Qty 1 HP-ML3 HP Tower/4U Server (QC Xeon 2.4, 2x2TB RAID1, 32GB, Redundant PS, No Rack Hardware, MS SVR STD) Qty 1 WSI-SYSIMAGE External USB Systems Image Drive Qty of 2 HP-8b21 HP Tower to Rack Conv Tray Universal Kit (for HP-ML110 / ML310 / ML30 / ML350G10) Qty of 2 Inst-On-Site On Site Installation and Training Qty of 1 The estimated amount of this procurement is $38,832.00 Unique characteristics that limit availability to only one source, with the reason no other supplies or services can be used: The supplies/services requested must be compatible with the existing NICE digital voice logging system.

The supplies/services required to complete this upgrade has been approved via VA ARM # 2024-VHA-VISN-10-175082-N/A-N/A. The technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS).

The OEM, is a large business with proprietary licensing and requires its resellers to be factory trained and certified to distribute, install, and maintain its supplies/services. Furthermore, the OEM has identified a single source (SB) as their Public Safety Dealer Business located within the geographic territory of the RLR VAMC. There are no SDVOSB/VOSB resellers available.

Description of market research conducted and results or statement why it was not conducted: Market research was conducted using queries of VetCert, DSBS, GSA Advantage, FPDS-NG, VA NAC databases, and other sources. The queries found that the OEM is a large business, does not sell to the public, and has a sole source small business capable of meeting the agency s requirements. There were no SDVOSB/VOSB resellers identified. The VA and SBA Rules of Two cannot be obtained.

**Contracting Officer's Certification:** Purchase is approved in accordance with FAR13.106-1(b). I certify that the foregoing justification is accurate and complete to the best of my knowledge and belief. _Electronic signature on file

01/16/2024

**Name:**

**James Hallock Date Title:** Contracting Officer

## Award on USAspending

- Recipient: Word Systems, LLC (UEI PVD5WE3DAG18)
- Contract: 36C25024P0576, purchase order
- Obligated: $38,832.00
- Competition: Not Competed Under SAP, 1 offers received
- Link: award number 36C25024P0576 equals the contract number; same awarding office 36C250 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C25024P0576_3600_-NONE-_-NONE-/


## Publications

- January 22, 2024: Combined synopsis and solicitation, due January 25, 2024 at 12:00 PM EST. Notice 4e8e27b23e4046d2b2926631d1f7715f. https://sam.gov/workspace/contract/opp/4e8e27b23e4046d2b2926631d1f7715f/view
- January 24, 2024: Award notice. Notice 826f55c2bc5b414cbcc4dfda9fb741f4. https://sam.gov/workspace/contract/opp/826f55c2bc5b414cbcc4dfda9fb741f4/view

## Points of contact

- Barbara Robertson, Contracting Specialist, Barbara.Robertson@va.gov, (513)861-3100

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c25024q0255.
