# FY25: LEP Phone Interpretation Service Base Plus Four Canonical: https://abierto.us/opportunities/36c24825q0066 - Solicitation number: 36C24825Q0066 - Notice type: Combined synopsis and solicitation - Status: Awarded to Words Warriors LLC - Department: Department of Veterans Affairs - Contracting office: 248-Network Contract Office 8 (36C248) - NAICS: 541930 Translation and Interpretation Services - Product or service code: R608 Translation and Interpreting Services(Including Sign Language) - Set-aside: Service-disabled veteran-owned small business set-aside - Place of performance: Gainesville - County: Alachua County (FIPS 12001). https://abierto.us/counties/alachua-county-fl-12001 - City: Gainesville. https://abierto.us/cities/gainesville-fl-1225175 - First posted: October 30, 2024 - Last posted: November 4, 2024 - SAM.gov: https://sam.gov/workspace/contract/opp/6dfeb3888918481db07bce70b4dabf2d/view ## Description The purpose of this amendment is to Answer Questions submitted surrounding this Solicitation and Extend the Current Date Offers Due. **QUESTIONS:** In the pricing page you have 2400 each and 800 each for units. Are those units minutes, and are those the total minutes for the PoP? What other languages make up the 800? We interpret almost 250 languages. Spanish is the most common in many places, but the others come at different levels and pricing. If you could be more specific, that would be helpful. If not brand new, could you please provide the current / previous contract number? **Performance Expectations:** Are there specific metrics or key performance indicators (KPIs) that will be used to assess performance on this contract? Additionally, any information on preferred response times for interpreter availability would be beneficial. Finally, is this purely LPTA? Would you happen to have a specific start date in mind? I wanted to reach out as we specialize in phone interpreting, and I am not certain if this is a total veteran set aside. Would you please confirm? **Contract Value:** Could you confirm the estimated or maximum contract value over the base year and potential option years? Any additional guidance on the pricing structure or per-unit cost expectations would also be very helpful. The SOW shows historical usage at 155 to 300 minutes per month. So, how are you arriving at the 2400 and 800 that you are asking for on the pricing page? Could you please confirm the expected or average monthly hours for LEP phone interpreter services, particularly for Spanish and other languages? **ANSWERS:** The units of EACH are the amount of minutes being requested. 2400 minutes (Spanish) and 800 minutes (All Other Languages), this amount is for the Period of Performance as outlined in the Price/Cost Schedule. The languages that make up the other 800 minutes should be quoted at a single price, consider the 250 languages that are to be interpreted. Any information to be attained regarding the previous contract can be found by completing a search of contract 36C24820P0588. Any information to be attained regarding the previous contract can be found by completing a search of contract 36C24820P0588. This contract will be awarded based on Technical, Past Performance, Experience and Veterans Involvement, as outlined in the Solicitation. The date of start for this Solicitation can be found on the Price/Cost Schedule. This Solicitation is being set-aside for a Service-Disabled Veteran Owned Small Business (SDVOSB). The units of EACH are the amount of minutes being requested. 2400 minutes (Spanish) and 800 minutes (All Other Languages), this amount is for the Period of Performance as outlined in the Price/Cost Schedule. Focus attention on quoting for 2400 minutes (Spanish) and 800 minutes (All Other Languages). The units of EACH are the amount of minutes being requested. 2400 minutes (Spanish) and 800 minutes (All Other Languages), this amount is for the Period of Performance as outlined in the Price/Cost Schedule. The Current Date Offer Due is extended until 11/08/2024 at 02:00pm. No other questions will be answered. ## Award on USAspending - Recipient: Words Warriors LLC (UEI E383DAD2SKL8) - Contract: 36C24825P0442, purchase order - Obligated: $4,025.68 - Competition: Full and Open Competition After Exclusion of Sources, 4 offers received - Link: solicitation number 36C24825Q0066 equals the FPDS solicitation identifier; same awarding office 36C248 (high confidence) - Record: https://www.usaspending.gov/award/CONT_AWD_36C24825P0442_3600_-NONE-_-NONE-/ ## Publications - October 30, 2024: Combined synopsis and solicitation, due November 6, 2024 at 10:00 AM EST. Notice d594fc51d1a444aab8e3aa74a2857223. https://sam.gov/workspace/contract/opp/d594fc51d1a444aab8e3aa74a2857223/view - November 4, 2024: Combined synopsis and solicitation, due November 8, 2024 at 2:00 PM EST. Notice 6dfeb3888918481db07bce70b4dabf2d. https://sam.gov/workspace/contract/opp/6dfeb3888918481db07bce70b4dabf2d/view ## Points of contact - Jermaine Wilson, Contracting Officer, Jermaine.Wilson@va.gov, 352-381-5706 --- Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c24825q0066.