# Intent to Sole Source iConectiv Vanity Short Code

Canonical: https://abierto.us/opportunities/36c24524q0857

- Solicitation number: 36C24524Q0857
- Notice type: Presolicitation
- Status: Awarded to Iconectiv, LLC
- Department: Department of Veterans Affairs
- Contracting office: 245-Network Contract Office 5 (36C245)
- NAICS: 561421 Telephone Answering Services
- Product or service code: Q999 Other Medical Services
- Place of performance: Bridgewater, New Jersey
- County: Somerset County (FIPS 34035). https://abierto.us/counties/somerset-county-nj-34035
- First posted: August 22, 2024
- Last posted: August 22, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/1712c1c844184b2fb235bbf63c3409ed/view

## Description

The Department of Veterans Affairs, Mental Health and Behavioral Science Service has an acquisition need for short message vanity codes, [838255] (VETALK) and [98801] (for 988 press 1), shall provide a point of access through Short Message Service (SMS) communications to the Veteran Crisis Line (VCL) staff for Veterans, Service members, and their families, who are in an emotional/suicidal crisis or want to connect with the VCL for services.

Objective- The objective of this requirement is for a contractor to lease the short message vanity code, 838255 VETALK and 98801, to the VCL. Unique Characteristics- A vanity code is a dedicated CSC and is leased through the CSCA. A vanity code is a series of numbers which correspond to a word on a typical phone s keypad. The vanity code will be utilized by the Veterans Crisis Line SMS program.

The vanity codes are necessary as it provides wireless users with an easy way to remember keywords, 838255 (for VETALK) & 98801 (for 988 press 1). Award Information- The period of performance shall be for one base period and four, 12-month option periods. Option periods are exercised as required and are not guaranteed. The Period of Performance reads as follows:

1 October 2024 through 30 September 2025 1 October 2025 through 30 September 2026 1 October 2026 through 30 September 2027 1 October 2027 through 30 September 2028 1 October 2028 through 30 September 2029 If anyone requests additional information or would like to obtain a copy of the solicitation, please contact: Cassie White cassie.white@va.gov

## Award on USAspending

- Recipient: Iconectiv, LLC (UEI N7YGELPVNDC8)
- Contract: 36C24525P0022, purchase order
- Obligated: $43,200.00
- Competition: Not Competed, 1 offers received
- Link: solicitation number 36C24524Q0857 equals the FPDS solicitation identifier; same awarding office 36C245 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C24525P0022_3600_-NONE-_-NONE-/


## Publications

- August 22, 2024: Presolicitation, due September 5, 2024 at 2:00 PM EDT. Notice 1712c1c844184b2fb235bbf63c3409ed. https://sam.gov/workspace/contract/opp/1712c1c844184b2fb235bbf63c3409ed/view

## Points of contact

- Cassie White, Contracting Officer, cassie.white@va.gov, email only

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c24524q0857.