# 642-26-2-431-0004 | SEA 32705 | Temp Staffing-Switchboard/Telephone Operators | NCO 4 Services 4 (VA-26-00032632)

Canonical: https://abierto.us/opportunities/36c24426q0223

- Solicitation number: 36C24426Q0223
- Notice type: Award notice (first published as combined synopsis and solicitation)
- Status: Awarded to Innovation at Work Inc. for $939,261.84
- Department: Department of Veterans Affairs
- Contracting office: 244-Network Contract Office 4 (36C244)
- NAICS: 561421 Telephone Answering Services
- Product or service code: R699 Other Administrative Support Services
- Set-aside: Service-disabled veteran-owned small business set-aside
- Place of performance: Philadelphia, Pennsylvania
- County: Philadelphia County (FIPS 42101). https://abierto.us/counties/philadelphia-county-pa-42101
- City: Philadelphia. https://abierto.us/cities/philadelphia-pa-4260000
- First posted: January 26, 2026
- Last posted: February 19, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/ce421bf0a0494a499d0e5784dfea9758/view

## Description

Please see attached RFQ file and correspoding Performance Work Statement (PWS) and Quality Assurance Surveillance Plan (QASP).

## Award on USAspending

- Recipient: Innovation at Work Inc. (UEI FBFALR6EY3V4)
- Contract: 36C24426P0162, purchase order
- Obligated: $626,093.04
- Competition: Competed Under SAP, 18 offers received
- Link: award number 36C24426P0162 equals the contract number; same awarding office 36C244 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C24426P0162_3600_-NONE-_-NONE-/


## Publications

- January 26, 2026: Combined synopsis and solicitation, due February 9, 2026 at 8:00 AM EST. Notice ad9e64b4a6334362a94a24ad7e289d30. https://sam.gov/workspace/contract/opp/ad9e64b4a6334362a94a24ad7e289d30/view
- February 3, 2026: Combined synopsis and solicitation, due February 9, 2026 at 8:00 AM EST. Notice b97067b1c84740cbbf2e91f719501835. https://sam.gov/workspace/contract/opp/b97067b1c84740cbbf2e91f719501835/view
- February 19, 2026: Award notice. Notice ce421bf0a0494a499d0e5784dfea9758. https://sam.gov/workspace/contract/opp/ce421bf0a0494a499d0e5784dfea9758/view

## Points of contact

- Ralph Mielnik, Contract Specialist, ralph.mielnik@va.gov, 412-860-7204

---
Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c24426q0223.