# James J. Peters Switchboard Operators Services.

Canonical: https://abierto.us/opportunities/36c24226q0189

- Solicitation number: 36C24226Q0189
- Notice type: Award notice (first published as presolicitation)
- Status: Awarded to Innovation at Work Inc. for $2,648,687.00
- Department: Department of Veterans Affairs
- Contracting office: 242-Network Contract Office 02 (36C242)
- NAICS: 561421 Telephone Answering Services
- Product or service code: R699 Other Administrative Support Services
- Set-aside: Service-disabled veteran-owned small business set-aside
- Place of performance: Bronx, New York
- County: Montgomery County (FIPS 01101). https://abierto.us/counties/montgomery-county-al-01101
- City: Montgomery. https://abierto.us/cities/montgomery-al-0151000
- First posted: February 27, 2026
- Last posted: May 22, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/49cfbd07722045a59f1ab72909edd20f/view

## Description

This modification extends the solicitation due date to March 20, 2026, at 12 PM Eastern Standard Time. The second purpose is to address all questions and to make change to the solicitation.

## Award on USAspending

- Recipient: Innovation at Work Inc. (UEI FBFALR6EY3V4)
- Contract: 36C24226P0512, purchase order
- Obligated: $239,020.80
- Competition: Competed Under SAP, 8 offers received
- Link: award number 36C24226P0512 equals the contract number; same awarding office 36C242 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C24226P0512_3600_-NONE-_-NONE-/


## Publications

- February 27, 2026: Presolicitation, due March 17, 2026 at 12:00 PM EDT. Notice 04b1063518c049728c8142b4857945c2. https://sam.gov/workspace/contract/opp/04b1063518c049728c8142b4857945c2/view
- February 27, 2026: Solicitation, due March 17, 2026 at 12:00 PM EDT. Notice aa1e94ffec8849cbbbce295a7b0ff3b3. https://sam.gov/workspace/contract/opp/aa1e94ffec8849cbbbce295a7b0ff3b3/view
- March 16, 2026: Presolicitation, due March 20, 2026 at 12:00 PM EDT. Notice 77ec63cdb0b04607a57ed63aa698354c. https://sam.gov/workspace/contract/opp/77ec63cdb0b04607a57ed63aa698354c/view
- May 22, 2026: Award notice. Notice 49cfbd07722045a59f1ab72909edd20f. https://sam.gov/workspace/contract/opp/49cfbd07722045a59f1ab72909edd20f/view

## Points of contact

- Clifford S Harrison, Contracting Officer, Clifford.Harrison@va.gov

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c24226q0189.