{"canonical":"https://abierto.us/opportunities/36c10g24q0139","key":"36C10G24Q0139","url":"https://abierto.us/opportunities/36c10g24q0139","title":"U099--VA Contact Center Training","solicitation_number":"36C10G24Q0139","notice_type":"k","open":false,"response_deadline":"2024-08-05T19:00:00Z","first_posted":"2024-07-11","last_posted":"2024-09-12","department":"VETERANS AFFAIRS, DEPARTMENT OF","subagency":"VETERANS AFFAIRS, DEPARTMENT OF","office":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)","naics":"611430","psc":"U099","set_aside":"SDVOSBC","place_state":"CO","place_county":"08005","place_county_name":"Arapahoe County","place_city":null,"place_city_name":null,"winner":"KATALYST CONSULTING PARTNERS L.L.C.","award_amount":null,"publications":[{"notice_id":"2b6c5b274cfe4064b85299f9b2d5672e","title":"U099--VA Contact Center 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(36C10G)"},"subtier":{"code":"3600","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"department":{"code":"036","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"office_address":{"zip":"22408","city":"FREDERICKSBURG","state":"VA","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-08-01","archive_type":"auto_custom"},"contacts":[{"name":"Jennifer Balsiger","role":"primary","email":"jennifer.balsiger1@va.gov","phone":"See Email","title":"Contracting Officer"}],"base_type":{"code":"p","label":"Presolicitation"},"notice_id":"2b6c5b274cfe4064b85299f9b2d5672e","set_aside":{"code":"SDVOSBC","label":"Service-Disabled Veteran-Owned Small Business Set-Aside (FAR 19.14)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"04c49a567bf769f1f969396a0703e4930a66dfa00b8952c517d61ea7b5ea10ee","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"Draft RFQ Notice Sources Sought Notice Page 5 of 5 Draft RFQ Notice *= Required Field Sources Sought Notice Page 1 of 5 Purpose Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) is seeking information in support of VA Contact Center Training. This is a DRAFT Request for Quote (RFQ). VA would like to seek industry s input on the draft RFQ before issuing the final version. VA is not seeking proposals at this time and will not accept unsolicited proposals. All responses shall be solely in the form of information and materials. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. The Government is under no obligation to issue a solicitation or to award any contract on the basis of this draft RFQ. All costs associated with responding to this draft RFQ will be the sole responsibility of the respondent. All submissions will be treated as business confidential materials, become Government property, and will not be returned. Points of Contact Contracting Officer: Justin Sink, VA Strategic Acquisition Center Virginia (SAC-V), Email: Justin.Sink@va.gov Contract Specialist: Jennifer Balsiger, VA Strategic Acquisition Center Virginia (SAC-V), Email: Jennifer.Balsiger1@va.gov Responses It is requested that responses to attached questions be provided no later than July 17, 2024, by 2:00PM Eastern. Responses are to be emailed to the following: Justin.Sink@va.gov and Jennifer.Balsiger1@va.gov All email correspondence for this RFI must reference VA Contact Center Training and Company Name in the subject line of the email as follows: VA Contact Center Training Draft RFQ _Company Name Disclaimer This draft RFQ is for the purpose of market research only and is issued for information and planning purposes only. This does not constitute a solicitation, nor does it bind the government to produce a solicitation or restrict as to the ultimate acquisition approach should a solicitation result from this RFI. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Any contract that might be awarded based on information received or derived from this market research will be the outcome of a competitive procurement. See attached documents: Attachment 1- Draft Request for Quotes (RFQ) Questions, Attachment 2 Draft Performance Work Statement, Attachment 3 Pricing Spreadsheet, Attachment 4 Past Performance Questionnaire, Attachment 5 Questions ///////////////////////////////////////////////////////////// Nothing Follows ///////////////////////////////////////////////////////////////","origin":"extract"},"notice_type":{"code":"p","label":"Presolicitation"},"schema_version":1,"solicitation_number":"36C10G24Q0139","place_of_performance":{"street":"TBD"},"product_service_code":"U099"},{"dates":{"posted":"2024-07-17","response_deadline":{"raw":"2024-08-05T15:00:00-04:00","utc":"2024-08-05T19:00:00Z","date":"2024-08-05","time":"15:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/5f6835785aba452da64f9bad7d1681de/view"},"naics":{"codes":["611430"],"primary":"611430"},"title":"U099--VA Contact Center Training","agency":{"office":{"code":"36C10G","name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)"},"subtier":{"code":"3600","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"department":{"code":"036","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"office_address":{"zip":"22408","city":"FREDERICKSBURG","state":"VA","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-08-20","archive_type":"auto_custom"},"contacts":[{"name":"jennifer.balsiger1@va.gov","role":"primary","email":"jennifer.balsiger@va.gov","title":"Jennifer Balsiger"}],"base_type":{"code":"p","label":"Presolicitation"},"notice_id":"5f6835785aba452da64f9bad7d1681de","set_aside":{"code":"SDVOSBC","label":"Service-Disabled Veteran-Owned Small Business Set-Aside (FAR 19.14)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"6574dc1abcb6415da9752a96f42388ce9884b4e06e0d256630c93d0ce0e7bc80","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"Draft RFQ Notice Sources Sought Notice Page 5 of 5 RFQ Notice *= Required Field Sources Sought Notice Page 1 of 5 Purpose Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) is seeking services in support of VA Contact Center Training. This is a Combined Synopsis/Solicitation for VA Contact Center Training services in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation number 36C10G24Q0139 is issued for this combined synopsis/solicitation; this solicitation is being issued as a Request for Quote (RFQ). This combined synopsis/solicitation incorporates provisions and clauses in effect through Federal Acquisition Regulation; Federal Acquisition Circular (FAC) FAC 2024-04, 05/01/2024. Requirement Description: VA Contact Center Training Services The Government reserves the right to award without discussions. The associated North American Industrial Classification System (NAICS) code for this procurement is 611430 Professional and Management Development Training and the associated size standard is $15 million employees. This procurement action is issued as a set-aside for Service Disabled, Veteran Owned, Small Business (SDVOSB). This acquisition is for a single award contract in accordance with FAR Part 13.5. Points of Contact Contracting Officer: Justin Sink, VA Strategic Acquisition Center Virginia (SAC-V), Email: Justin.Sink@va.gov Contract Specialist: Jennifer Balsiger, VA Strategic Acquisition Center Virginia (SAC-V), Email: Jennifer.Balsiger1@va.gov Offers Offers are due no later than August 5, 2024, by 3:00PM Eastern. Responses are to be emailed to the following: Justin.Sink@va.gov and Jennifer.Balsiger1@va.gov All email correspondence for this RFI must reference VA Contact Center Training and Company Name in the subject line of the email as follows: VA Contact Center Training Draft RFQ _Company Name ///////////////////////////////////////////////////////////// Nothing Follows ///////////////////////////////////////////////////////////////","origin":"extract"},"notice_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"schema_version":1,"solicitation_number":"36C10G24Q0139","product_service_code":"U099"},{"dates":{"posted":"2024-07-25","response_deadline":{"raw":"2024-08-05T15:00:00-04:00","utc":"2024-08-05T19:00:00Z","date":"2024-08-05","time":"15:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/d0d65ba030d844fd84185024a11b6583/view"},"naics":{"codes":["611430"],"primary":"611430"},"title":"U099--VA Contact Center Training","agency":{"office":{"code":"36C10G","name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)"},"subtier":{"code":"3600","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"department":{"code":"036","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"office_address":{"zip":"22408","city":"FREDERICKSBURG","state":"VA","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-08-20","archive_type":"auto_custom"},"contacts":[{"name":"jennifer.balsiger1@va.gov","role":"primary","email":"jennifer.balsiger@va.gov","title":"Jennifer Balsiger"}],"base_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"notice_id":"d0d65ba030d844fd84185024a11b6583","set_aside":{"code":"SDVOSBC","label":"Service-Disabled Veteran-Owned Small Business Set-Aside (FAR 19.14)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"40de3caf4e873995f252e403e7f6dd118fdc86db1c89d3b07885ccaaea40c597","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"Update: Amendment 1 is issued on July 25, 2024. Draft RFQ Notice Sources Sought Notice Page 5 of 5 RFQ Notice *= Required Field Sources Sought Notice Page 1 of 5 Purpose Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) is seeking services in support of VA Contact Center Training. This is a Combined Synopsis/Solicitation for VA Contact Center Training services in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation number 36C10G24Q0139 is issued for this combined synopsis/solicitation; this solicitation is being issued as a Request for Quote (RFQ). This combined synopsis/solicitation incorporates provisions and clauses in effect through Federal Acquisition Regulation; Federal Acquisition Circular (FAC) FAC 2024-04, 05/01/2024. Requirement Description: VA Contact Center Training Services The Government reserves the right to award without discussions. The associated North American Industrial Classification System (NAICS) code for this procurement is 611430 Professional and Management Development Training and the associated size standard is $15 million employees. This procurement action is issued as a set-aside for Service Disabled, Veteran Owned, Small Business (SDVOSB). This acquisition is for a single award contract in accordance with FAR Part 13.5. Points of Contact Contracting Officer: Justin Sink, VA Strategic Acquisition Center Virginia (SAC-V), Email: Justin.Sink@va.gov Contract Specialist: Jennifer Balsiger, VA Strategic Acquisition Center Virginia (SAC-V), Email: Jennifer.Balsiger1@va.gov Offers Offers are due no later than August 5, 2024, by 3:00PM Eastern. Responses are to be emailed to the following: Justin.Sink@va.gov and Jennifer.Balsiger1@va.gov All email correspondence for this RFI must reference VA Contact Center Training and Company Name in the subject line of the email as follows: VA Contact Center Training Draft RFQ _Company Name ///////////////////////////////////////////////////////////// Nothing Follows ///////////////////////////////////////////////////////////////","origin":"extract"},"notice_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"schema_version":1,"solicitation_number":"36C10G24Q0139","product_service_code":"U099"},{"dates":{"posted":"2024-09-12","response_deadline":{"raw":"2024-08-05T15:00:00-04:00","utc":"2024-08-05T19:00:00Z","date":"2024-08-05","time":"15:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/3c8a17015f8e43d9a1b5fbae0d46aab1/view"},"naics":{"codes":["611430"],"primary":"611430"},"title":"U099--VA Contact Center Training","agency":{"office":{"code":"36C10G","name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)"},"subtier":{"code":"3600","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"department":{"code":"036","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"office_address":{"zip":"22408","city":"FREDERICKSBURG","state":"VA","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-09-20","archive_type":"auto_custom"},"contacts":[{"name":"jennifer.balsiger1@va.gov","role":"primary","email":"jennifer.balsiger@va.gov","title":"Jennifer Balsiger"}],"base_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"notice_id":"3c8a17015f8e43d9a1b5fbae0d46aab1","set_aside":{"code":"SDVOSBC","label":"Service-Disabled Veteran-Owned Small Business Set-Aside (FAR 19.14)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"6a6e1b9e48c3e029cf1525df6181a4ae61d96b5602c28e2bc9311e89c19783d8","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"Update: Amendment 1 is issued on July 25, 2024. Draft RFQ Notice Sources Sought Notice Page 5 of 5 RFQ Notice *= Required Field Sources Sought Notice Page 1 of 5 Purpose Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) is seeking services in support of VA Contact Center Training. This is a Combined Synopsis/Solicitation for VA Contact Center Training services in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation number 36C10G24Q0139 is issued for this combined synopsis/solicitation; this solicitation is being issued as a Request for Quote (RFQ). This combined synopsis/solicitation incorporates provisions and clauses in effect through Federal Acquisition Regulation; Federal Acquisition Circular (FAC) FAC 2024-04, 05/01/2024. Requirement Description: VA Contact Center Training Services The Government reserves the right to award without discussions. The associated North American Industrial Classification System (NAICS) code for this procurement is 611430 Professional and Management Development Training and the associated size standard is $15 million employees. This procurement action is issued as a set-aside for Service Disabled, Veteran Owned, Small Business (SDVOSB). This acquisition is for a single award contract in accordance with FAR Part 13.5. Points of Contact Contracting Officer: Justin Sink, VA Strategic Acquisition Center Virginia (SAC-V), Email: Justin.Sink@va.gov Contract Specialist: Jennifer Balsiger, VA Strategic Acquisition Center Virginia (SAC-V), Email: Jennifer.Balsiger1@va.gov Offers Offers are due no later than August 5, 2024, by 3:00PM Eastern. Responses are to be emailed to the following: Justin.Sink@va.gov and Jennifer.Balsiger1@va.gov All email correspondence for this RFI must reference VA Contact Center Training and Company Name in the subject line of the email as follows: VA Contact Center Training Draft RFQ _Company Name ///////////////////////////////////////////////////////////// Nothing Follows ///////////////////////////////////////////////////////////////","origin":"extract"},"notice_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"schema_version":1,"solicitation_number":"36C10G24Q0139","product_service_code":"U099"},{"dates":{"posted":"2024-09-12","response_deadline":{"raw":"2024-08-05T15:00:00-04:00","utc":"2024-08-05T19:00:00Z","date":"2024-08-05","time":"15:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/c77c2e6a5cec4e50af315c0611ab7c60/view"},"naics":{"codes":["611430"],"primary":"611430"},"title":"U099--VA Contact Center Training","agency":{"office":{"code":"36C10G","name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)"},"subtier":{"code":"3600","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"department":{"code":"036","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"office_address":{"zip":"22408","city":"FREDERICKSBURG","state":"VA","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2024-09-20","archive_type":"auto_custom"},"contacts":[{"name":"jennifer.balsiger1@va.gov","role":"primary","email":"jennifer.balsiger@va.gov","title":"Jennifer Balsiger"}],"base_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"notice_id":"c77c2e6a5cec4e50af315c0611ab7c60","set_aside":{"code":"SDVOSBC","label":"Service-Disabled Veteran-Owned Small Business Set-Aside (FAR 19.14)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2024_archived_opportunities.csv","etag":"\"d582488fe153a9f11bf629913d176ffc-137\"","fetched_at":"2026-09-16T19:07:39.720164Z","row_sha256":"c61d7a3c5ab7262bb7e7d1175daf0abb24451a2190574273f0d284998352a8c2","last_modified":"2026-09-13T14:47:40Z"},"updated_at":"2026-09-16T19:07:39.720164Z","first_seen_at":"2026-09-16T19:07:39.720164Z"},"description":{"text":"Update: Amendment 1 is issued on July 25, 2024. Draft RFQ Notice Sources Sought Notice Page 5 of 5 RFQ Notice *= Required Field Sources Sought Notice Page 1 of 5 Purpose Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) is seeking services in support of VA Contact Center Training. This is a Combined Synopsis/Solicitation for VA Contact Center Training services in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation number 36C10G24Q0139 is issued for this combined synopsis/solicitation; this solicitation is being issued as a Request for Quote (RFQ). This combined synopsis/solicitation incorporates provisions and clauses in effect through Federal Acquisition Regulation; Federal Acquisition Circular (FAC) FAC 2024-04, 05/01/2024. Requirement Description: VA Contact Center Training Services The Government reserves the right to award without discussions. The associated North American Industrial Classification System (NAICS) code for this procurement is 611430 Professional and Management Development Training and the associated size standard is $15 million employees. This procurement action is issued as a set-aside for Service Disabled, Veteran Owned, Small Business (SDVOSB). This acquisition is for a single award contract in accordance with FAR Part 13.5. Points of Contact Contracting Officer: Justin Sink, VA Strategic Acquisition Center Virginia (SAC-V), Email: Justin.Sink@va.gov Contract Specialist: Jennifer Balsiger, VA Strategic Acquisition Center Virginia (SAC-V), Email: Jennifer.Balsiger1@va.gov Offers Offers are due no later than August 5, 2024, by 3:00PM Eastern. Responses are to be emailed to the following: Justin.Sink@va.gov and Jennifer.Balsiger1@va.gov All email correspondence for this RFI must reference VA Contact Center Training and Company Name in the subject line of the email as follows: VA Contact Center Training Draft RFQ _Company Name ///////////////////////////////////////////////////////////// Nothing Follows ///////////////////////////////////////////////////////////////","origin":"extract"},"notice_type":{"code":"k","label":"Combined Synopsis/Solicitation"},"schema_version":1,"solicitation_number":"36C10G24Q0139","product_service_code":"U099"}],"due_at":"2024-08-05T19:00:00Z","due_date":"2024-08-05","closes_at":"2024-08-05T19:00:00Z","awardable":false,"dept_key":"d-036","dept_name":"VETERANS AFFAIRS, DEPARTMENT OF","sub_key":"s-3600","sub_name":"VETERANS AFFAIRS, DEPARTMENT OF","office_key":"o-36C10G","office_name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)","state":"CO","county":"08005","county_name":"Arapahoe County","city":null,"city_name":null,"country":null,"winner_key":"DEP7L46WXS11","amount":null,"linked_awards":5,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z","principal_notice_id":"c77c2e6a5cec4e50af315c0611ab7c60","description":{"text":"Update: Amendment 1 is issued on July 25, 2024. Draft RFQ Notice Sources Sought Notice Page 5 of 5 RFQ Notice *= Required Field Sources Sought Notice Page 1 of 5 Purpose Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) is seeking services in support of VA Contact Center Training. This is a Combined Synopsis/Solicitation for VA Contact Center Training services in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation number 36C10G24Q0139 is issued for this combined synopsis/solicitation; this solicitation is being issued as a Request for Quote (RFQ). This combined synopsis/solicitation incorporates provisions and clauses in effect through Federal Acquisition Regulation; Federal Acquisition Circular (FAC) FAC 2024-04, 05/01/2024. Requirement Description: VA Contact Center Training Services The Government reserves the right to award without discussions. The associated North American Industrial Classification System (NAICS) code for this procurement is 611430 Professional and Management Development Training and the associated size standard is $15 million employees. This procurement action is issued as a set-aside for Service Disabled, Veteran Owned, Small Business (SDVOSB). This acquisition is for a single award contract in accordance with FAR Part 13.5. Points of Contact Contracting Officer: Justin Sink, VA Strategic Acquisition Center Virginia (SAC-V), Email: Justin.Sink@va.gov Contract Specialist: Jennifer Balsiger, VA Strategic Acquisition Center Virginia (SAC-V), Email: Jennifer.Balsiger1@va.gov Offers Offers are due no later than August 5, 2024, by 3:00PM Eastern. Responses are to be emailed to the following: Justin.Sink@va.gov and Jennifer.Balsiger1@va.gov All email correspondence for this RFI must reference VA Contact Center Training and Company Name in the subject line of the email as follows: VA Contact Center Training Draft RFQ _Company Name ///////////////////////////////////////////////////////////// Nothing Follows ///////////////////////////////////////////////////////////////","html":null,"origin":"extract"},"contacts":[{"name":"jennifer.balsiger1@va.gov","role":"primary","email":"jennifer.balsiger@va.gov","title":"Jennifer Balsiger"}],"place_of_performance":null,"office_address":{"zip":"22408","city":"FREDERICKSBURG","state":"VA","country":"USA"},"naics_codes":["611430"],"award":null,"attachments":[],"awards":[{"award_key":"CONT_AWD_36C10G24C0009_3600_-NONE-_-NONE-","permalink":"https://www.usaspending.gov/award/CONT_AWD_36C10G24C0009_3600_-NONE-_-NONE-/","piid":"36C10G24C0009","parent_piid":null,"award_type":"DEFINITIVE CONTRACT","vendor_key":"DEP7L46WXS11","recipient_name":"KATALYST CONSULTING PARTNERS L.L.C.","recipient_uei":"DEP7L46WXS11","recipient_cage":"9VDG1","recipient_city":"FLORENCE","recipient_state":"SC","sub_name":"Department of Veterans Affairs","office_name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)","office_key":"o-36C10G","first_action_date":"2024-09-09","last_action_date":"2025-11-12","actions":3,"obligated":"163788.00","current_total_value":"388976.00","potential_total_value":"777952.00","naics":"611430","psc":"U099","extent_competed":"COMPETED UNDER SAP","set_aside":"SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE","offers_received":6,"description":"VA CONTACT CENTER TRAINING","method":"solicitation","confidence":"high","evidence":["solicitation number 36C10G24Q0139 equals the FPDS solicitation identifier","same awarding office 36C10G"],"opportunity_key":null,"opportunity_title":null}],"related":[{"key":"36C10G26R0024","latest_notice_id":"7205e3cbfedf474f9dfa9b78e4dbd1a0","title":"5895--Medical Emergency Alert Device (MEAD)","solicitation_number":"36C10G26R0024","notice_type":"p","first_type":"p","first_posted":"2026-08-26","last_posted":"2026-08-26","notices":1,"due_at":"2026-09-26T19:00:00Z","due_date":"2026-09-26","closes_at":"2026-09-26T19:00:00Z","awardable":true,"open":true,"dept_key":"d-036","dept_name":"VETERANS AFFAIRS, DEPARTMENT OF","sub_key":"s-3600","sub_name":"VETERANS AFFAIRS, DEPARTMENT OF","office_key":"o-36C10G","office_name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)","naics":"334220","psc":"5895","set_aside":"SDVOSBC","state":null,"county":null,"county_name":null,"city":null,"city_name":null,"country":null,"winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z"},{"key":"36C10X26Q0266","latest_notice_id":"5b55ca4a3ee74bdb888c518c5a6524ea","title":"VA Financial Management Leadership Training","solicitation_number":"36C10X26Q0266","notice_type":"r","first_type":"r","first_posted":"2026-09-10","last_posted":"2026-09-10","notices":1,"due_at":"2026-09-28T19:00:00Z","due_date":"2026-09-28","closes_at":"2026-09-28T19:00:00Z","awardable":true,"open":true,"dept_key":"d-036","dept_name":"VETERANS AFFAIRS, DEPARTMENT OF","sub_key":"s-3600","sub_name":"VETERANS AFFAIRS, DEPARTMENT OF","office_key":"o-36C10G","office_name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)","naics":"561920","psc":"U099","set_aside":null,"state":"FL","county":"12095","county_name":"Orange County","city":"1253000","city_name":"Orlando","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z"},{"key":"36C10G26Q0088","latest_notice_id":"26a91396846d43ff9d6e45614b6a52f5","title":"RFI #2 Veteran Affairs Code Sets Requirement","solicitation_number":"36C10G26Q0088","notice_type":"r","first_type":"r","first_posted":"2026-09-08","last_posted":"2026-09-17","notices":2,"due_at":"2026-09-29T19:00:00Z","due_date":"2026-09-29","closes_at":"2026-09-29T19:00:00Z","awardable":true,"open":true,"dept_key":"d-036","dept_name":"VETERANS AFFAIRS, DEPARTMENT OF","sub_key":"s-3600","sub_name":"VETERANS AFFAIRS, DEPARTMENT OF","office_key":"o-36C10G","office_name":"STRATEGIC ACQUISITION CENTER FREDERICKSBURG (36C10G)","naics":"541219","psc":"Q601","set_aside":null,"state":null,"county":null,"county_name":null,"city":null,"city_name":null,"country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-18T04:00:44.545196Z"}]}