# DRM Plus Support and Maintenance

Canonical: https://abierto.us/opportunities/36c10bf25q0289

- Solicitation number: 36C10Bf25Q0289
- Notice type: Sources sought
- Status: Closed. Deadline was May 7, 2025 at 4:00 PM EDT
- Department: Department of Veterans Affairs
- Contracting office: Technology Acquisition Center NJ (36C10B)
- NAICS: 541519 Other Computer Related Services
- Place of performance: Florida
- County: Palm Beach County (FIPS 12099). https://abierto.us/counties/palm-beach-county-fl-12099
- First posted: April 30, 2025
- Last posted: April 30, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/f86a264e05d84afc83ca17176b821fc6/view

## Description

The Contractor shall provide all resources necessary to accomplish the deliverables described in the performance work statement (PWS), except as may otherwise be specified.

The Contractor shall provide DRMPlus and eDRM software maintenance, updates, and optimization of DRM Plus/eDRM to ensure compatibility with the VA’s Veterans Health Information Systems and Technology Architecture (VistA) and VA Electronic Health Record Modernization (EHRM) evolving data structures; Deliver technical support to VA IT professionals and end-users, ensuring rapid resolution of incidents and enhancement requests; Enhance interoperability between DRM Plus/eDRM and external systems, including VistA Imaging and the Oracle/Oracle Millennium EHR, to support VA’s; Develop and update training materials and conduct user training sessions to ensure efficient use of DRM Plus/eDRM; Perform periodic updates to DRM Plus/eDRM User and Administrative Manuals to reflect changes in software functionalities; Provide continuous monitoring and reporting of software performance, including resolution of data inaccuracies, interface optimizations, and integration issues.

## Publications

- April 30, 2025: Sources sought, due May 7, 2025 at 4:00 PM EDT. Notice f86a264e05d84afc83ca17176b821fc6. https://sam.gov/workspace/contract/opp/f86a264e05d84afc83ca17176b821fc6/view

## Points of contact

- Dominic Tanglao, dominic.tanglao@va.gov, 8483775213
- Matthew Newell, matthew.newell@va.gov, 8483775170

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c10bf25q0289.