# Contact Center Consolidation - RFI -PWS

Canonical: https://abierto.us/opportunities/36c10b26q0224

- Solicitation number: 36C10B26Q0224
- Notice type: Special notice (first published as sources sought)
- Status: Closed. Deadline was March 6, 2026 at 1:00 PM EST
- Department: Department of Veterans Affairs
- Contracting office: Technology Acquisition Center NJ (36C10B)
- NAICS: 541512 Computer Systems Design Services
- Product or service code: DA10 Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
- First posted: March 2, 2026
- Last posted: July 28, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/25a75042962943068966cdaec3ea546c/view

## Description

**Subject:** Notice to Industry Planned Solicitation Will Be Issued via GSA Dear Industry Partners, The Government thanks all parties who responded to the recent Request for Information (RFI) regarding 36C10B26Q0224 Contact Center Consolidation - RFI -PWS. The feedback and capability statements received were valuable in helping the Government assess available solutions and determine the most appropriate acquisition strategy.

Based on the information gathered through the RFI, the Government has determined that the forthcoming solicitation will be issued through the GSA MAS. Industry partners interested in participating in this requirement should ensure they hold the appropriate GSA contract vehicle and the applicable Special Item Number(s) (SINs) at the time of solicitation issuance. This notice is for informational purposes only and does not constitute a solicitation or a commitment by the Government.

Additional details, including the anticipated release date of the solicitation, will be made available through GSA and/or SAM.gov as appropriate. Thank you for your continued interest and engagement.

## Publications

- March 2, 2026: Sources sought, due March 6, 2026 at 1:00 PM EST. Notice d59bf6473bf54f40a5ae00f7c11a0dbb. https://sam.gov/workspace/contract/opp/d59bf6473bf54f40a5ae00f7c11a0dbb/view
- April 7, 2026: Special notice, due April 14, 2026 at 11:00 AM EDT. Notice 2a3340da5ed34fad80193de594062a7f. https://sam.gov/workspace/contract/opp/2a3340da5ed34fad80193de594062a7f/view
- July 28, 2026: Special notice, due July 28, 2026 at 10:00 AM EDT. Notice 0f50a372ab1044d4a91137efa5218808. https://sam.gov/workspace/contract/opp/0f50a372ab1044d4a91137efa5218808/view
- July 28, 2026: Special notice, due April 14, 2026 at 11:00 AM EDT. Notice 25a75042962943068966cdaec3ea546c. https://sam.gov/workspace/contract/opp/25a75042962943068966cdaec3ea546c/view

## Points of contact

- Joshua McGarry, Contract Specialist, Joshua.McGarry@va.gov, 848-377-5136

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c10b26q0224.