# Replacement Model for VA.gov

Canonical: https://abierto.us/opportunities/36c10b26q0131

- Solicitation number: 36C10B26Q0131
- Notice type: Sources sought
- Status: Closed. Deadline was February 5, 2026 at 12:00 PM EST
- Department: Department of Veterans Affairs
- Contracting office: Technology Acquisition Center NJ (36C10B)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- First posted: January 15, 2026
- Last posted: May 5, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/f35687cdf56b496f9c485a31cc3ddcd9/view

## Description

**Request for Information Replacement Model for VA.gov Issued:**

**January 15, 2026 Background and Scope:** The U.S. Department of Veterans Affairs (VA) is seeking information to assess industry capabilities, emerging approaches, and best practices for replacing our existing website, VA.gov, with a premier, modern, secure, and Veteran-centric digital experience. VA s goal is to provide a best-in-class online experience to our nation s Veterans, their families, and other stakeholders thru VA s central entry point for benefits, healthcare, services, and information.

The request complements Notice ID: 365357 Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov VA recognizes that replacing VA.gov is not solely a technical challenge. Meaningful improvements require coordination across experience design, platform architecture, content strategy, governance, analytics, and operating models. As a result, VA must modernize in a way that: Maintains continuity of service for millions of users.

Integrates with a diverse portfolio of legacy and emerging systems. Operates within a regulated, highly visible federal environment. Supports long-term scalability, adaptability, and resilience. Offers more seamless customer experience. Through this request, VA seeks information on solutions, technologies, and approaches that can fundamentally improve the digital experience across all benefit portfolios. VA welcomes responses that include:

Descriptions of relevant ideas, capabilities, and approaches. Case studies or examples from similar environments. User journey workflows for identity proofing, sign-in, recovery, and navigation. Known limitations, risks, and tradeoffs. Lessons learned from past deployments. Responses may be informal and narrative; diagrams, visuals, and workflow illustrations are encouraged (attachments such as images or separate diagram files do not count toward the page limit).

**Follow-On Engagement:** VA may schedule follow-on discussions to better understand selected responses. Participation does not imply competitive advantage.

**No Commitment to Procure:** This request does not obligate VA to pursue a procurement or award a contract.

**How VA Intends to Use This Information:** Responses will inform planning, requirements development, and potential pilot efforts without committing VA to any specific action.

**Response Instructions:** Submission deadline: February 5, 2026 Submission method: Allison Fulton, Allison.fulton@va.gov, Evan Schlisserman, evan.schlisserman@va.gov File format: PDF preferred; Microsoft Word acceptable Page limit: Responses should not exceed ten (10) pages The ten-page limit should be devoted to substantive, experience-focused responses to this request and should not be used for general corporate marketing, promotional content, or boilerplate company information. , excluding appendices, company overviews, past performance information, and attached visuals/diagrams. Respondents are requested to include:

Company or organization overview (name, location, and brief description of relevant capabilities). Relevant experience with similar challenges. Responses to the topics and questions in this request. Descriptions of relevant technologies and approaches. Any additional information relevant to VA's objectives.

## Publications

- January 15, 2026: Sources sought, due February 5, 2026 at 12:00 PM EST. Notice a9bd2d1ff26e48e28865f31eaf93c956. https://sam.gov/workspace/contract/opp/a9bd2d1ff26e48e28865f31eaf93c956/view
- May 5, 2026: Sources sought, due May 5, 2026 at 12:00 PM EDT. Notice 04898d2b27a54df8a608ee4c4fb1dc2c. https://sam.gov/workspace/contract/opp/04898d2b27a54df8a608ee4c4fb1dc2c/view
- May 5, 2026: Sources sought, due February 5, 2026 at 12:00 PM EST. Notice b6f21612575e48e6bf769bd8ae0b62ae. https://sam.gov/workspace/contract/opp/b6f21612575e48e6bf769bd8ae0b62ae/view
- May 5, 2026: Sources sought, due February 5, 2026 at 12:00 PM EST. Notice f35687cdf56b496f9c485a31cc3ddcd9. https://sam.gov/workspace/contract/opp/f35687cdf56b496f9c485a31cc3ddcd9/view

## Points of contact

- Allison Fulton, Contract Specialist, Allison.Fulton@va.gov, (512) 981-4477

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c10b26q0131.
