# RFI_eCAMS Software Support (VA-25-00090041) Canonical: https://abierto.us/opportunities/36c10b26q0057 - Solicitation number: 36C10B26Q0057 - Notice type: Sources sought - Status: Closed. Deadline was November 3, 2025 at 5:00 PM EST - Department: Department of Veterans Affairs - Contracting office: Technology Acquisition Center NJ (36C10B) - NAICS: 541519 Other Computer Related Services - Product or service code: DE10 End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content. - First posted: October 29, 2025 - Last posted: February 2, 2026 - SAM.gov: https://sam.gov/workspace/contract/opp/f1c09a7d363846629ac88beacce12448/view ## Description REQUEST FOR INFORMATION (RFI) **INTRODUCTION:** THIS IS NOT SOLICITATION. This RFI is issued for information and planning purposes only, do not submit a proposal. There is no obligation for the Government to acquire any products or services described in this RFI. No funds have been authorized, appropriated, or received for this effort. The information provided may be used by the Department of Veterans Affairs (VA) in developing its acquisition strategy and Performance Work Statement (PWS). Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. BACKGROUND The Department of Veterans Affairs (VA), Financial Services Center (FSC) adjudicates and pays healthcare claims from private providers outside of VA's medical facilities. The VA requires a cost and schedule estimate to provide Operations and Maintenance (O&M) and change request (CR) support for our current medical claims adjudication and processing system (eCAMS) for healthcare claims transactions. QUESTIONS AND CRITICAL CONSIDERATIONS FOR INTERESTED CONTRACTORS Responses are solely treated as information for the Government to consider. Direct or indirect costs incurred in response to this RFI are at the expense of the vendor, not the Government. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Any contract that might be awarded based on information received or derived from this RFI will be the outcome of a competitive process. It is requested that all companies interested in participating in this effort to note their interest and respond to the areas identified in the Capabilities Statement section below.  Provide a summary of your technical approach to meet the stated objective below. OBJECTIVE The VA is seeking sources that provide software support, including O&M and implement change requests in accordance with the attached draft PWS. In addition, VA is seeking vendors to do the work described in the PWS without invalidating our software license with Acentra Health; which does not grant the VA the right to eCAMS software source code. CAPABILITIES STATEMENT Please provide Point of Contact information (name, email address, address, telephone, and fax numbers). Please identify your company s size status based upon the applicable NAICS code of 541519. If in responding to this RFI, you believe another NAICS code should be applicable, please identify the NAICS code you consider appropriate for this effort along with detailed supporting rationale. Please provide details regarding proposed joint ventures, teaming arrangements, strategic alliances or other business arrangements needed to meet Federal Acquisition Register or VA Acquisition Register Is your company able to do the work described in the Performance Work Statement (PWS) without invalidating the VA s software license with Acentra Health, Inc.? How long after contract award would your company be ready to perform the work described in the attached PWS? In order to build an appropriate cost estimate, what would be your recommended cost range? Please provide information if services and products are available under any Federal Contract Vehicle, e.g., GWACs, GSA Federal Supply Schedule, T4NG, etc. RESPONSE SUBMISSION Please submit responses via email to Evan Lee, Contract Specialist at Evan.Lee1@va.gov by 2:00 pm Eastern Daylight Time, November 3, 2025. VA reserves the right to not reply to any emails, responses, and/or materials submitted. DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. ## Publications - October 29, 2025: Sources sought, due November 3, 2025 at 5:00 PM EST. Notice b89b896abadd4c05a821b1e8ab007865. https://sam.gov/workspace/contract/opp/b89b896abadd4c05a821b1e8ab007865/view - February 2, 2026: Sources sought, due February 6, 2026 at 5:00 PM EST. Notice 2f76007628c34b15926b236bf91a2207. https://sam.gov/workspace/contract/opp/2f76007628c34b15926b236bf91a2207/view - February 2, 2026: Sources sought, due November 3, 2025 at 5:00 PM EST. Notice f1c09a7d363846629ac88beacce12448. https://sam.gov/workspace/contract/opp/f1c09a7d363846629ac88beacce12448/view ## Points of contact - Evan.Lee1@va.gov, Evan Lee, Matthew.Newell@va.gov, 848-377-5170 --- Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c10b26q0057.