# Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA) (VA-25-00000385)

Canonical: https://abierto.us/opportunities/36c10b24q0682

- Solicitation number: 36C10B24Q0682
- Notice type: Sources sought
- Status: Closed. Deadline was August 9, 2024 at 5:00 PM EDT
- Department: Department of Veterans Affairs
- Contracting office: Technology Acquisition Center NJ (36C10B)
- NAICS: 541513 Computer Facilities Management Services
- Product or service code: DE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- First posted: August 2, 2024
- Last posted: October 29, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/c5005199620a4ddc9cbea2e6a9a08711/view

## Description

Request for Information (RFI) This RFI is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider.

You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. Please provide a revised ROM for these services based on the revised PWS. Please provide a recommendation for cost containment within the PWS should VA have a budget shortfall and please detail the potential price impact for that cost containment.

If you would like a copy of the install base please email matthew.newell@va.gov and Evan.Lee1@va.gov The PWS includes software only support for IP Telephones. What level of services would the VA receive without this software support. Would VA technicians still have the ability to download latest code?

## Publications

- August 2, 2024: Sources sought, due August 9, 2024 at 5:00 PM EDT. Notice 526d165818be4aeaa3ebe3ad391efb23. https://sam.gov/workspace/contract/opp/526d165818be4aeaa3ebe3ad391efb23/view
- October 29, 2024: Sources sought, due October 1, 2024 at 8:00 AM EDT. Notice 1b81acf46b3c4c0fa4e5ec479c0f2541. https://sam.gov/workspace/contract/opp/1b81acf46b3c4c0fa4e5ec479c0f2541/view
- October 29, 2024: Sources sought, due August 9, 2024 at 5:00 PM EDT. Notice c5005199620a4ddc9cbea2e6a9a08711. https://sam.gov/workspace/contract/opp/c5005199620a4ddc9cbea2e6a9a08711/view

## Points of contact

- Matthew Newell, contract specialist, Matthew.Newell@va.gov, 848-377-5170

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c10b24q0682.