# Veterans Affairs Knowledge Network Satellite Downlink Maintenance

Canonical: https://abierto.us/opportunities/36c10a25r0001

- Solicitation number: 36C10A25R0001
- Notice type: Solicitation
- Status: Awarded to Expedition Communications, LLC
- Department: Department of Veterans Affairs
- Contracting office: Technology Acquisition Center Austin (36C10A)
- NAICS: 517410 Satellite Telecommunications
- Product or service code: DE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- Set-aside: Veteran-owned small business set-aside
- Place of performance: Austin, Texas
- City: Austin. https://abierto.us/cities/austin-tx-4805000
- First posted: May 1, 2025
- Last posted: May 13, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/e60121698e024780abea221a3a03c27a/view

## Description

The Veterans Affairs Knowledge Network (VAKN) is an e-learning program that effectively distributes educational programs to VA employees via digital satellite technology. The network consists of approximately 200 VAKN downlink satellite antennas installed at VA facilities nationwide, including Alaska, Hawaii, and Puerto Rico. VAKN sends two channels of programming to these facilities, VA1 and Veteran News Network (VNN).

VA1 is an employee facing program that is designed to advance the knowledge, skills, and abilities of VA staff. VNN is a patient facing program that is designed to present education and information to Veterans, Veteran’s family members and caregivers in an entertaining and informative way. Use of VNN as a primary waiting room TV channel, enhances the patient experience while also providing essential information that can improve a Veteran’s quality of life and well-being.

VNN and VA1 are distributed to VA Medical Centers (VAMCs) and Community-Based Outpatient Clinics (CBOCs) through inhouse analog or digital video distribution systems to patient waiting areas.

## Award on USAspending

- Recipient: Expedition Communications, LLC (UEI STJ8KUHJ3Q78)
- Contract: 36C10B26N0007 under 36C10B26A0004, bpa call
- Obligated: $24,381.60
- Competition: Competed Under SAP, 2 offers received
- Link: solicitation number 36C10A25R0001 equals the FPDS solicitation identifier; same sub-agency 3600 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C10B26N0007_3600_36C10B26A0004_3600/

- Recipient: Expedition Communications, LLC (UEI STJ8KUHJ3Q78)
- Contract: 36C10B26N0019 under 36C10B26A0004, bpa call
- Obligated: $15,320.00
- Competition: Competed Under SAP, 2 offers received
- Link: solicitation number 36C10A25R0001 equals the FPDS solicitation identifier; same sub-agency 3600 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C10B26N0019_3600_36C10B26A0004_3600/

- Recipient: Expedition Communications, LLC (UEI STJ8KUHJ3Q78)
- Contract: 36C10B26N0053 under 36C10B26A0004, bpa call
- Obligated: $4,500.00
- Competition: Competed Under SAP, 2 offers received
- Link: solicitation number 36C10A25R0001 equals the FPDS solicitation identifier; same sub-agency 3600 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C10B26N0053_3600_36C10B26A0004_3600/

- Recipient: Expedition Communications, LLC (UEI STJ8KUHJ3Q78)
- Contract: 36C10B26A0004
- Obligated: $0.00
- Link: solicitation number 36C10A25R0001 equals the FPDS solicitation identifier; same sub-agency 3600 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_36C10B26A0004_3600/


## Publications

- May 1, 2025: Solicitation, due May 15, 2025 at 1:00 PM EDT. Notice dcddcaf0fbe24048a6627a847234eb79. https://sam.gov/workspace/contract/opp/dcddcaf0fbe24048a6627a847234eb79/view
- May 13, 2025: Solicitation, due May 19, 2025 at 3:00 PM EDT. Notice e60121698e024780abea221a3a03c27a. https://sam.gov/workspace/contract/opp/e60121698e024780abea221a3a03c27a/view

## Points of contact

- Marcus Rivers, marcus.rivers@va.gov, 5129814119
- Mary B Accomando, mary.accomando@va.gov, 5129814449

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c10a25r0001.