# Integration and configuration of an OCIO acquired ServiceNow ITOM eDiscovery solution

Canonical: https://abierto.us/opportunities/34300024q0023

- Solicitation number: 34300024Q0023
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was June 5, 2024 at 11:00 AM EDT
- Department: International Trade Commission, United States
- Agency: International Trade Commission
- Contracting office: International Trade Commission, United States (343000)
- NAICS: 541511 Custom Computer Programming Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: May 15, 2024
- Last posted: May 29, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/bb2c165b5bd1495bb385792ec1437a0b/view

## Description

**Amendment 001:** The due datew for offers has been changed to 06/05/2024 at 11AM EST. Also, a questions and answers document has been posted. Page 1 of 14 34300024Q0023 (i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a written solicitation will not be issued. (ii)

**Solicitation #:** 34300024Q0023 The purpose of this Request for Quotation (RFQ) is to obtain services for Integration and configuration of an OCIO acquired ServiceNow ITOM eDiscovery solution which establishes and automatically populates a centralized IT asset database for all USITC OCIO managed hardware and software assets.

The OCIO currently utilizes the ServiceNow Configuration Management Database (CMDB) for manual input of Configuration Items (CI) with limited integration with Microsoft System Center Configuration Manager (SCCM) via service graph connections.

The solution will at a minimum capture automatically, with minimal human intervention, 95% of all hardware and software assets on the OCIO enterprise network when compared to the OCIO Security Scanning Toolsets and will allow manual inputs for those assets that are not on the OCIO enterprise network. The Government anticipates award of a Firm Fixed Price contract.

## Publications

- May 15, 2024: Combined synopsis and solicitation, due May 30, 2024 at 11:00 AM EDT. Notice 247b95ba85b14f729104e5e11b8121a0. https://sam.gov/workspace/contract/opp/247b95ba85b14f729104e5e11b8121a0/view
- May 29, 2024: Combined synopsis and solicitation, due June 5, 2024 at 11:00 AM EDT. Notice bb2c165b5bd1495bb385792ec1437a0b. https://sam.gov/workspace/contract/opp/bb2c165b5bd1495bb385792ec1437a0b/view

## Points of contact

- Ian Quillman, ian.quillman@usitc.gov, 2026311234

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/34300024q0023.