# Notice of Intent to Sole Source: Consular Affairs Queue Management (CAQM)

Canonical: https://abierto.us/opportunities/3001245066

- Solicitation number: 3001245066
- Notice type: Special notice
- Status: Closed. Deadline was July 24, 2024 at 11:00 AM EDT
- Department: Department of State
- Contracting office: Acquisitions - Aqm Momentum (19AQMM)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7D20 Hardware and software needed for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: July 5, 2024
- Last posted: July 5, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/8446a35d689e49a6bede91a18dc481b1/view

## Description

THIS IS A NOTICE OF INTENT TO AWARD A SOLE SOURCE CONTRACT AND IS NOT A REQUEST FOR COMPETITIVE QUOTES.

The Department of State (DOS), Office of Acquisitions Management (AQM) intends to negotiate and award a hybrid contract to provide enterprise Q-flow licenses, support services to modernize, engineer, integrate, implement, secure, deploy, and maintain Q-flow systems that support the customer experience at the Bureau of Consular Affairs (CA) domestic Passport Agencies lobbies, enterprise queueing systems, and the waiting areas of U.S. Embassies and Consulates worldwide.

The scope of this effort will include support for various modernization, engineering, and development projects. The contract period of performance will cover a one-year base period with four successive one-year option periods. In accordance with FAR 6.302-1 – Only one responsible source and no other supplies or services will satisfy agency requirements; the Government intends to make award to:

ValidaTek, Inc. 1660 International Dr McLean, VA 22102 The North American Industry Classification System (NAICS) code for this requirement is 541519 – Other Computer Relates Services. The Product Service Code (PSC) is 7D20 – IT and Telecom – Service Delivery Management (Hardware and Perpetual License Software).

## Publications

- July 5, 2024: Special notice, due July 24, 2024 at 11:00 AM EDT. Notice 8446a35d689e49a6bede91a18dc481b1. https://sam.gov/workspace/contract/opp/8446a35d689e49a6bede91a18dc481b1/view

## Points of contact

- Bilal Kayani, KayaniBA@state.gov, 7712049390
- Rosalind Hicks, HicksRM2@state.gov, 7712048066

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/3001245066.