# Ticket Program Manager (TPM) contract

Canonical: https://abierto.us/opportunities/28321326c00060006

- Solicitation number: 28321326C00060006
- Notice type: Award notice
- Status: Awarded to Accenture Federal Services LLC for $63,062,164.92
- Department: Social Security Administration
- Contracting office: SSA Ofc of Acquisition Grants (283213)
- NAICS: 541611 Administrative Management and General Management Consulting Services
- Product or service code: R408 Program Management/Support Services
- First posted: July 9, 2026
- Last posted: July 9, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/bda69bc9015a491c9e50b378613429c6/view

## Description

Ticket Program Manager Contract. This is a cost-plus-award-fee (CPAF) term type contract with a one-year base period and four one-year option periods.

## Award on USAspending

- Recipient: Accenture Federal Services LLC (UEI C47BNA8GM833)
- Contract: 28321326C00060006, definitive contract
- Obligated: $1,762,013.89, current value $12,759,765
- Competition: Full and Open Competition, 9 offers received
- Link: award number 28321326C00060006 equals the contract number; same awarding office 283213 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_28321326C00060006_2800_-NONE-_-NONE-/


## Publications

- July 9, 2026: Award notice. Notice bda69bc9015a491c9e50b378613429c6. https://sam.gov/workspace/contract/opp/bda69bc9015a491c9e50b378613429c6/view

## Points of contact

- Brenda E. Monch, brenda.monch@ssa.gov

---
Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/28321326c00060006.