{"canonical":"https://abierto.us/opportunities/28321326c00060006","key":"28321326C00060006","url":"https://abierto.us/opportunities/28321326c00060006","title":"Ticket Program Manager (TPM) contract","solicitation_number":"28321326C00060006","notice_type":"a","open":false,"response_deadline":null,"first_posted":"2026-07-09","last_posted":"2026-07-09","department":"SOCIAL SECURITY ADMINISTRATION","subagency":"SOCIAL SECURITY ADMINISTRATION","office":"SSA OFC OF ACQUISITION GRANTS","naics":"541611","psc":"R408","set_aside":null,"place_state":null,"winner":"ACCENTURE FEDERAL SERVICES LLC","award_amount":"63062164.92","publications":[{"notice_id":"bda69bc9015a491c9e50b378613429c6","title":"Ticket Program Manager (TPM) contract","solicitation_number":"28321326C00060006","notice_type":"a","base_type":"a","posted":"2026-07-09","posted_at":null,"due_at":null,"due_date":null,"cancelled":null,"archived":null,"archive_date":"2026-07-15","award_number":"28321326C00060006","awardee_name":"ACCENTURE FEDERAL SERVICES LLC Arlington","amount":"63062164.92","link_sam":"https://sam.gov/workspace/contract/opp/bda69bc9015a491c9e50b378613429c6/view","enriched":false,"history":[]}],"latest_notice_id":"bda69bc9015a491c9e50b378613429c6","first_type":"a","notices":[{"award":{"date":"2026-06-30","amount":"63062164.92","number":"28321326C00060006","awardee":{"raw":"ACCENTURE FEDERAL SERVICES LLC Arlington VA 22203 USA","name":"ACCENTURE FEDERAL SERVICES LLC Arlington","location":{"zip":"22203","state":{"code":"VA"},"country":{"code":"USA"}}}},"dates":{"posted":"2026-07-09","award_date":"2026-06-30"},"links":{"sam":"https://sam.gov/workspace/contract/opp/bda69bc9015a491c9e50b378613429c6/view"},"naics":{"codes":["541611"],"primary":"541611"},"title":"Ticket Program Manager (TPM) contract","agency":{"office":{"code":"283213","name":"SSA OFC OF ACQUISITION GRANTS"},"subtier":{"code":"2800","name":"SOCIAL SECURITY ADMINISTRATION"},"department":{"code":"028","name":"SOCIAL SECURITY ADMINISTRATION"},"office_address":{"zip":"21235","city":"BALTIMORE","state":"MD","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2026-07-15","archive_type":"auto15"},"contacts":[{"name":"Brenda E. Monch","role":"primary","email":"brenda.monch@ssa.gov"}],"base_type":{"code":"a","label":"Award Notice"},"notice_id":"bda69bc9015a491c9e50b378613429c6","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2026_archived_opportunities.csv","etag":"\"d9374b90a938e9923d910594731b7b57-106\"","fetched_at":"2026-09-16T00:55:27.040971Z","row_sha256":"af9b31bfe072cad2d42e77212104c2dfd1339f1d5c6da5a5bbe0bfc4cdb8e1c7","last_modified":"2026-09-13T14:50:39Z"},"updated_at":"2026-09-16T01:23:20.260323Z","first_seen_at":"2026-09-16T00:55:27.040971Z"},"description":{"text":"Ticket Program Manager Contract. This is a cost-plus-award-fee (CPAF) term type contract with a one-year base period and four one-year option periods.","origin":"extract"},"notice_type":{"code":"a","label":"Award Notice"},"schema_version":1,"solicitation_number":"28321326C00060006","product_service_code":"R408"}],"due_at":null,"due_date":null,"closes_at":null,"awardable":false,"dept_key":"d-028","dept_name":"SOCIAL SECURITY ADMINISTRATION","sub_key":"s-2800","sub_name":"SOCIAL SECURITY ADMINISTRATION","office_key":"o-283213","office_name":"SSA OFC OF ACQUISITION GRANTS","state":null,"country":null,"winner_key":"C47BNA8GM833","amount":"63062164.92","linked_awards":1,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:35:04.262118Z","principal_notice_id":"bda69bc9015a491c9e50b378613429c6","description":{"text":"Ticket Program Manager Contract. This is a cost-plus-award-fee (CPAF) term type contract with a one-year base period and four one-year option periods.","html":null,"origin":"extract"},"contacts":[{"name":"Brenda E. Monch","role":"primary","email":"brenda.monch@ssa.gov"}],"place_of_performance":null,"office_address":{"zip":"21235","city":"BALTIMORE","state":"MD","country":"USA"},"naics_codes":["541611"],"award":{"date":"2026-06-30","amount":"63062164.92","number":"28321326C00060006","awardee":{"raw":"ACCENTURE FEDERAL SERVICES LLC Arlington VA 22203 USA","name":"ACCENTURE FEDERAL SERVICES LLC Arlington","location":{"zip":"22203","state":{"code":"VA"},"country":{"code":"USA"}}}},"attachments":[],"awards":[{"award_key":"CONT_AWD_28321326C00060006_2800_-NONE-_-NONE-","permalink":"https://www.usaspending.gov/award/CONT_AWD_28321326C00060006_2800_-NONE-_-NONE-/","piid":"28321326C00060006","parent_piid":null,"award_type":"DEFINITIVE CONTRACT","vendor_key":"C47BNA8GM833","recipient_name":"ACCENTURE FEDERAL SERVICES LLC","recipient_uei":"C47BNA8GM833","recipient_cage":"1ZD18","recipient_city":"ARLINGTON","recipient_state":"VA","sub_name":"Social Security Administration","office_name":"SSA OFC OF ACQUISITION GRANTS","office_key":"o-283213","first_action_date":"2026-06-30","last_action_date":"2026-08-28","actions":3,"obligated":"1762013.89","current_total_value":"12759765.34","potential_total_value":"63062164.92","naics":"541611","psc":"R408","extent_competed":"FULL AND OPEN COMPETITION","set_aside":"NO SET ASIDE USED.","offers_received":9,"description":"SERVICES TO MANAGE THE TICKET TO WORK PROGRAM (TICKET PROGRAM MANAGER CONTRACT) INCLUDING RECRUITING AND MONITORING EMPLOYMENT NETWORKS (ENS), FACILITATION OF BENEFICIARY ACCESS TO ENS, MANAGING A CONTACT CENTER AND PROGRAM WEBSITE, AND EN PAYMENT AD","method":"piid","confidence":"high","evidence":["award number 28321326C00060006 equals the contract number","same awarding office 283213"],"opportunity_key":null,"opportunity_title":null}],"related":[{"key":"28321326R00000022","latest_notice_id":"b6d8cb6478164a9cb1e69fb25ea11e9c","title":"IT Support Services Contract (ITSSC) Recompete","solicitation_number":"28321326R00000022","notice_type":"k","first_type":"k","first_posted":"2026-09-08","last_posted":"2026-09-08","notices":1,"due_at":"2026-09-28T14:00:00Z","due_date":"2026-09-28","closes_at":"2026-09-28T14:00:00Z","awardable":true,"open":true,"dept_key":"d-028","dept_name":"SOCIAL SECURITY ADMINISTRATION","sub_key":"s-2800","sub_name":"SOCIAL SECURITY ADMINISTRATION","office_key":"o-283213","office_name":"SSA OFC OF ACQUISITION GRANTS","naics":"541519","psc":"DF01","set_aside":null,"state":null,"country":null,"winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:31:38.954589Z"},{"key":"28321326RI0000041","latest_notice_id":"fa0630b52e8643468f1c7d0cba7ba961","title":"Enterprise Artificial Intelligence (AI) Strategy","solicitation_number":"28321326RI0000041","notice_type":"o","first_type":"o","first_posted":"2026-08-14","last_posted":"2026-08-14","notices":1,"due_at":"2026-09-28T21:00:00Z","due_date":"2026-09-28","closes_at":"2026-09-28T21:00:00Z","awardable":true,"open":true,"dept_key":"d-028","dept_name":"SOCIAL SECURITY ADMINISTRATION","sub_key":"s-2800","sub_name":"SOCIAL SECURITY ADMINISTRATION","office_key":"o-283213","office_name":"SSA OFC OF ACQUISITION GRANTS","naics":"541519","psc":"DF01","set_aside":null,"state":null,"country":null,"winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:31:38.954589Z"}]}