# Request for Information

Canonical: https://abierto.us/opportunities/28321325ri0000042

- Solicitation number: 28321325RI0000042
- Notice type: Solicitation
- Status: Closed. Deadline was August 27, 2025 at 5:00 PM EDT
- Department: Social Security Administration
- Contracting office: SSA Ofc of Acquisition Grants (283213)
- NAICS: 513210 Software Publishers
- Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
- First posted: August 20, 2025
- Last posted: August 20, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/afdf7d1eff614bf1b363781dcd198ae6/view

## Description

RFI to gather vendor information for Medallia software subscription licenses to enable SSA’s Voice of the Customer (VoC) customer feedback platform.

## Publications

- August 20, 2025: Solicitation, due August 27, 2025 at 5:00 PM EDT. Notice afdf7d1eff614bf1b363781dcd198ae6. https://sam.gov/workspace/contract/opp/afdf7d1eff614bf1b363781dcd198ae6/view

## Points of contact

- Scott Pinney, Scott.Pinney@ssa.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/28321325ri0000042.
