# DocuWare Software Annual Maintenance and Support Services Canonical: https://abierto.us/opportunities/27000130 - Solicitation number: 27-000130 - Notice type: Presolicitation - Status: Awarded to Docuware Corporation - Department: Department of Health and Human Services - Agency: National Institutes of Health - Contracting office: National Institutes of Health Olao (75N980) - NAICS: 513210 Software Publishers - Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support. - Place of performance: Bethesda, Maryland - Who can bid, by location: Anywhere in the US. Location does not limit who can bid: a product shipped to the buyer, research at the performer's facility, or work at the contractor's site. A state shown is the delivery point. - County: Montgomery County (FIPS 24031). https://abierto.us/counties/montgomery-county-md-24031 - City: Bethesda. https://abierto.us/cities/bethesda-md-2407125 - First posted: October 7, 2026 - Last posted: October 7, 2026 - SAM.gov: https://sam.gov/workspace/contract/opp/dae338fca9e244b6982414e0bc4802f1/view ## Description The National Institutes of Health (NIH), Clinical Center (CC), Department of Transfusion Medicine (DTM), intends to procure annual maintenance and support services for its existing DocuWare software environment. DTM currently utilizes DocuWare for the electronic management of records for patients and donors at NIH. The system is currently operational and requires continued maintenance and support to ensure system readiness and continuity of operations. The required maintenance and support includes, but is not limited to: DocuWare Support and Maintenance Scan Station Support and Maintenance View Station Support and Maintenance DocuWare Test Bench Support and Maintenance Services_SOW_Docuware Annual ma… The anticipated period of performance is December 1, 2026, through November 30, 2027. Maintenance and support will be ongoing throughout the period of performance. Sole-Source Rationale NIH intends to procure these services from DocuWare Corporation. DTM currently owns and operates DocuWare Import, Barcode, Forms, and Workflow Manager capabilities. Based on the Government's current information, DocuWare is the only known source capable of providing the required update and support services for the existing system. This notice is not a request for competitive quotations. However, responsible sources that believe they can satisfy the Government's requirements may submit a capability statement demonstrating their ability to provide the required services. Capability statements must provide sufficient information demonstrating the vendor's ability to provide maintenance and support for the existing DocuWare environment and meet all requirements identified in the Statement of Work. Vendors must possess specialized experience and knowledge commensurate with DTM's environment, device deployments, and required tasks. Capability Statements must be received no later than October 16, 2026, at 8:00 AM Eastern Time (ET) and emailed to shasheshe.goolsby@nih.gov. The Government will review all capability statements received by the response deadline. A determination by the Government not to compete this requirement based upon responses to this notice is solely within the discretion of the Government. Information received may be considered for the purpose of determining whether to conduct a competitive procurement. ## Award on USAspending - Recipient: Docuware Corporation (UEI PP4URU6N6M71) - Contract: 75N98027P00024, purchase order - Obligated: $25,151.16 - Competition: Competed Under SAP, 1 offers received - Link: solicitation number 27000130 equals the FPDS solicitation identifier; same awarding office 75N980 (high confidence) - Record: https://www.usaspending.gov/award/CONT_AWD_75N98027P00024_7529_-NONE-_-NONE-/ ## Open now in the same industry 26 open in NAICS 513210. - ASIT.TO 1 year software support from ArgonSoft (Notice of Intent to sole source) (NOI-CC-26-000808), due November 5, 2026 at 9:00 AM EST. https://abierto.us/opportunities/noicc26000808 - Proofpoint Cloud Email Security Services (SSN27-IHS-1532119), due November 6, 2026 at 12:00 PM EST. https://abierto.us/opportunities/ssn27ihs1532119 - Tax Software and Support (5000230074), due November 18, 2026 at 4:00 PM EST. https://abierto.us/opportunities/5000230074 ## Publications - October 7, 2026: Presolicitation, due October 16, 2026 at 8:00 AM EDT. Notice dae338fca9e244b6982414e0bc4802f1. https://sam.gov/workspace/contract/opp/dae338fca9e244b6982414e0bc4802f1/view ## Points of contact - Shasheshe Goolsby, shasheshe.goolsby@nih.gov, 3018274879 --- Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/27000130.